Samsung Galaxy S4 Reservations.

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I Plan to Stick Around
Posts: 142

Re: Samsung Galaxy S4 Reservations.

I agree just to please all the upset customers thats what should be done ...unacceptable for canadas biggest wireless carrier

Just to think if they had just paid ups for saturday delivery things would have been calm lol

Time will tell what they will do if anything and just blame samsung
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I'm Here A Lot
Posts: 6

Re: Samsung Galaxy S4 Reservations.

i'm like in the 1000s on the waiting list. do you think i'm better off cancelling my reservation and just attempting to get it after the 3rd? doesn't sound like i'll be getting mine for quite a while 😞

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I Plan to Stick Around
Posts: 142

Re: Samsung Galaxy S4 Reservations.

i think rogers should just decide once and for all to release an email stating everyone should receive credits and an apology for not being able to meet the due date...as stated here by another member

seems like the best thing to do to keep customers happy...

i wonder if the head rogers guys here reads any of our comments and if it actually means anything to them the satisfaction of their long term customers...ive been with rogers for 12 years
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S4 Reservations.

Hello cjdeguzman

 

Yea i would keep the reservation BUT go to the store at launch.  Either way u will get a device but if not launch,  then when it ships out. If you wait at the store at launch,  make sure u go early. 

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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S4 Reservations.

Hello aznblitz

Sadly head office does NOT read the forums. They never have and never will. The mods will notify the back end team of anything but its the back end team if they want to tell head office or not.

They should come oht in public and apologies for all this and give something else to us! We deserve it
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I'm Here A Lot
Posts: 6

Re: Samsung Galaxy S4 Reservations.

thanks, meowmix. i think i'll do that!

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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S4 Reservations.

Helli cjdeguzman

You are welcome:)
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I Plan to Stick Around
Posts: 13

Re: Samsung Galaxy S4 Reservations.

Its SATURDAY ! Just chill out n wait for an update on monday, if any! Im number 50 in reservations n angry too but everyones just over thinking everything. None of us have control over the situation so everyone keep calm n relax!

I've Been Here Awhile
Posts: 3

Re: Samsung Galaxy S4 Reservations.

Thanks for the heads up about the credit i am also done my contract, and will see if i can also obtain the 100$ credit for 2 phones, will post if successful
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I'm Here A Lot
Posts: 5

Re: Samsung Galaxy S4 Reservations.

I am 1241 in line. Status is open. I was 1250 but I guess people are canceling ahead of me