Samsung Galaxy S10, S10+ and S10e Reservation / Questions

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I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

Hello @shaggyskunk

Yes i noticed this too and flagged it with the team. Its been happening for months now unfortunately.
I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

Hello @User346346

Ah got it! Didn't make sense at first until u explained it!
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I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

Hello @User346346

Hmm maybe but I know from many launches most stores don't have any in stock or have maybe 1-3 in stock.
I Plan to Stick Around
Posts: 27

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

crazy...well at least we'll get ours 😉

I Plan to Stick Around
Posts: 25

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

I had a notification at midnight that my order was created for UPS, then suddenly at 7:30 this morning my status was updated to out for delivery!!  Super stoked that I will get this phone before the weekend so I can dive into all the cool new features.

 

Just gotta swing by BB to pick up a case for this phone after work.

I Plan to Stick Around
Posts: 11

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

has anyone in the business queue had their status updated yet? mine still says "In progress (Pre Fulfillment)". We might be business customers but we still like our toys 😕 

I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

Hello @Pharaoh89

Most launches, pre orders for business customers usually take an extra couple days or week to ship out after launch.

I explained this on page 1 as well.
I Plan to Stick Around
Posts: 25

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

I am literally sitting at my desk.. waiting for my receptionist to call/email me that my package is here.  So much for any sort of productivity today, lol.

I Plan to Stick Around
Posts: 13

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

I preordered on release day. Now it's official launch day and I haven't received neither an email nor a phone call. My status is still unchanged and states #18 and "open". What is happening?
I Plan to Stick Around
Posts: 19

Re: Samsung Galaxy S10, S10+ and S10e Reservation / Questions

please give us your exact model and let us know if you choose pick up in store or home delievery!
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