It would be appreciated if folks on this forum that have specified their Note9 to be delivered, drop a note here once they do receive them.
As noted already in the original posting, Business Plan customers have a different system for handling device reservations. That could not be anymore understated than it actually is. The experience to date more or less is best described as a guessing game if not mysterious process that many of Roger's own business department agents often defer to other agents for help.
If you ordered your device during the promotional period (August 9th - September 3rd 2018) and meet all of the requirements, then you should be automatically eligible to receive the Google Home Mini. As clarified by @RogersTony in post #40 of this thread, if the Google Home Mini is in stock at the time that your order is shipped out, then it should arrive with your new device. If it is out of stock at the time your order is shipped, then it may be back ordered and can take up to 10 days for you to receive it.
For customers who take advantage of this promotion at a branded retail location, they will get their gift at the point of purchase (and while supplies last).
I hope this helps! 😊
So this bonus of a Google Home MIni if you place your order within that time frame, is in addition to the Gear IconX wireless headphones that will be fulfilled by Samsung themselves? Therefore really 2 bonus items in total?
Status updated last night, to Shipped. I think i should see my Note9 tomorrow as promised.