Just received an email stating that changes have been made to my account. It also states the price I'm billed. Comes with service agreement attachments. Seems like progress is being made. Just hoping for the shipping email now. :-)
I sent this question to Samsung Canada Facebook this morning: "Hi, with the Note 8 coming tomorrow when will you announce the incentive for previous Note 7 owners? I'm scheduled to pick it up at the store but not sure if I should wait as I don't want to be disqualified"
Their answer: "We are pleased to confirm that we will announce a special offer for former Note7 users when they upgrade to Galaxy Note8. Details will be available very soon."
I just checked my account. It has been updated to show that Note 8 has been added and I can see my device information IMEI, SIM card etc. I should have it by tomorrow I expect. Ordered the black version.