Samsung Galaxy Note 8 Reservation numbers / Questions!

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I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Hello @enigma4321

Yeah it would be nice. Unfortunately Samsung Canada has yet again failed...
I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

@MeowmixNothing new.. if Apples OS wasnt so boring, id be on that train cause of plain customer service haha

I Plan to Stick Around
Posts: 75

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Got it! I put all my info in and it is now gonna take like 1000 weeks to process, but it has been inputted.

For the record I still haven't gotten my pre-order bonus stuff. Mine still says PENDING.

 

note 8 refund.png

I Plan to Stick Around
Posts: 166

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

how did you submit the information Samsung wants (ridiculous):

 

Purchase Location
Product Purchased
Purchase Date
For mobile phone purchases an IMEI must be present

My invoice does not provide this information and I chatted with Rogers and they said they do not have anything that would provide that information.

 

On another note, I did receive my bonus gifts.

I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

@comcry  Im in the same boat...

I Plan to Stick Around
Posts: 377

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

The receipt I received from Rogers has all the required details on it to support the submission requirements. It's the one I got from the Rogers store when I picked the phone up and paid for it.

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Hello @wpd1

Then that should work. All they need is a receipt or a image of the IMEI /device to make sure its accurate.
I Plan to Stick Around
Posts: 284

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

I got the email and got in on this too, sure it's less than the US by a lot but I'm happy to at least have SOMETHING since I got the phone already anyways so it's just like a bonus $200. I used the invoice that was emailed to me when I did the upgrade as the proof of purchase as it has all the info on there. I'm in the "information being reviewed" phase so we'll see how that all goes.

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Hello @JeromeM

Let us know! 🙂
I've Been Here Awhile
Posts: 3

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

I've had several answers to this question from Rogers representatives, but nobody has been able to confirm.

Does the Rogers branded Samsung Note 8 support wifi calling?