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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

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634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @wpd1

I would just give up and move along. Honestly this is a huge slap to anyone that bought their " we are offering a deal to the ones who had the Note 7 for the note 8". It seems Samsung Canada doesn't really care. So why should I? Next year my money won't be going to a Samsung device. That's for sure. They shouldn't say anything or make promises if they can't deliver.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Artem_alf
I plan to stick around
So I finally got my note and was just wondering which screen protector to get. Thanks you.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Artem_alf

To be honest with you, most screen protectors won't stick on the glass because the glass is curved and most if not all glass ones will start to come off within weeks or a month and start doing a glare affect.

Check out the plastic ones if u want.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I plan to stick around

From what I can tell, WhiteStone Dome is the best, but NOT cheap.

 

I have a Amova Tempered Glass from Amazon, fits with case however screen isn't as responsive as without the protector. I do feel a lot safer with it on though.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I plan to stick around

Got email from Samsung about the Promo 🙂

 

"We’re now processing your bonus Samsung Wireless Charger Convertible plus Samsung 128GB MicroSD Card redemption.* We’ll email you a shipping confirmation as soon as we’re done processing your bonus redemption. Shipment of your bonus is expected to take 6 to 8 weeks."

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @JeromeM

Glad to see that! Some may not get the email so to everyone don't be alarmed. It will take some time to get it and in some rare cases it won't email but ship u a email for shipping!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Bendito
I've been here awhile

I'm from Montréal pre-ordered the phone around the 3rd of September, according to the cue list email thingy im #43 out of #258.

 

Spoke with Rogers this morning and they tell me that Samsung hasnt shipped out the batch of phones to them yet...

 

Is this normal ?? Have some of you from the Montreal area received your new Note8 ??

 

Thank you and good day.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Bendito

That is correct. Montreal does indeed have a warehouse and it could have been they did not get any but does not make sense as it should have.

Have you checked if a store in Montreal has one?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Aw lucky! I've been waiting for my blue Note 8 and Rogers says they are waiting for it to restock. I really want this phone so bad! I hate that other people I know have their black one but I am still waiting for my blue one
😔👎

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Really? Do u have your phone set to the highest resolution? What colour did you get

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

I know I was #43. Then some error code was In my profile and I got skipped in the shipment. Now they say there is no stock and they need to restock. Arghhhh

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @TheEnergist

Yeah that error code sometimes is a problem but it happens.

Samsung should ship them more devices this week i hope.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Migos
I've been here awhile
I preordered mine one sept 1st. On friday night sept 15th rogers emailed me saying it shipped the phone and its on its way the the rogers plus store. It's Thursday and still no call from the store. How long does it take? I know some stores in my area have it in stock but didnt want to loose the preorder gifts and I don't think I can cancel my preorder at this stage. Thanks.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Migos

You won't lose your pre orders. As explained before on here that you can walk into any store and pick it up. As long as you log into the Note 8 with your Samsung account before the due date, u will get the pre orders. Samsung doesn't know which IMEI or Serial number was sent out as a pre order. Only from their pre orders ( Samsung website) knows. My girlfriend walked in and got the S8+ and got the pre orders without pre ordering the device. She just registered before hand in the Samsung website.

I would call the store and see what's going on. They may have by mistakely put it aside and forgot to call.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Migos
I've been here awhile
Ok thanks for the info. I will call the store today and see what they say. If not I'll just go ahead and pick it up at a different store. Thanks again for your help.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Bendito
I've been here awhile

UPDATE !!

 

Just spoke with Rogers again this morning. There is apparently a problem with there software or something anyways she has to call me back at 9h30 apparently...

 

I checked in to my Rogers Direct page to see what that was saying, heres the screen shot.

 

Everyone around me has got there new Note but me !! (Don't get me wrong, there is everything else in life more important then a freakin phone, but anywho ) #firstworldproblems lolRogers Reserve Cue.JPG

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Bendito

As explained, soemtimes it seems that they may have a glitch or a problem within a account or pre order and it stalls. Unfortunately I can't see the image until a MOD approves of it.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Migos

You are welcome! Hopefully they have it and u can get it!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

ya me too!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Staz
I've been around

A little bit confused, here is my number and status.

 

Screen Shot 2017-09-21 at 2.34.09 PM.png

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Staz

Unfortunately we can't see the image as a MOD hasn't approve if the image yet.