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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

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634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

LordZog
I Plan to Stick Around

Just got my UPS shipping info to my house, not in the UPS system yet though so probably tomorrow or Monday. 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

pixel_xl
I Plan to Stick Around
No email....ahh refresh! refresh! refresh!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

smuggietwoshoes
I've Been Here Awhile
Shipped and have UPS email alleging delivery tomorrow. We'll see!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

LordZog
I Plan to Stick Around

Should get the e-mail tonight or first thing in the morning. I just got the UPS e-mail 5 mins after the Rogers one with the details:

Estimated Delivery Date:  Friday 09/15/2017
Estimated Delivery Time:  End Of Day

 

Can't wait. 🙂 Time to retire my Note 5

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Beau_
I've Been Around

Just got my UPS tracking # email 🙂

 

Hopefully it's shipping out of Richmond/BC so there's a chance I get it tomorrow.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Beau_

Glad to hear!!! 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

IainS
I Plan to Stick Around

yup just got both Rogers shipped email and my UPS email and tracking number, says delivery is tomorrow end of day but will check once the UPS sire has updated with new info.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @IainS

Glad to see u got both! 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Areocat
I Plan to Stick Around

Same here. Got shipment confirmation and UPS tracking number, which indicates delivery between 1pm-5pm tomorrow! Woot!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

lb04
I've Been Here Awhile

Oooo what are the chances the stores will have it by opening?? I can't wait. I pre-ordered to the store. 

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I Plan to Stick Around

@lb04 wrote:

Oooo what are the chances the stores will have it by opening?? I can't wait. I pre-ordered to the store. 


In my personal experience, it's hit or miss. Usually the store gets their shipments in at a certain time every day and that's when the device is there. I'm going to pickup on my way home from work tomorrow I think.

 

I also wouldn't wait for them to call you, again from my experience they don't always call yet your device is there.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Ib04

Depends on each store how many unites they received or will receive tomorrow!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I Plan to Stick Around
mine is in the store. picking up 8 am 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

I have ordered 2 Note 8's and it's a business account. Will it also ship tomorrow? No tracking number has been sent as of yet....

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Zehnder
I've Been Around
Yay! Got my shipping notice so hopefully the new phone arrives at my house tomorrow!

Boo... Looks like they actived the new SIM - cuz now I'm getting Emergency Calls Only. Thanks guys...

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Mandi_S
I Plan to Stick Around
My phone stopped working too, had to call Rogers cause my Sim wasn't registered on the network anymore. Got my tracking as well

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @IndianaDog

Unfortunately it doesn't seem like it unless they do it straight shipment today.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Awcrimety
I Plan to Stick Around
I still haven't received an email for shipping to my home, though my store reservation has shipped

I also lost all cell signal. I'm up at the cottage and had nothing all night. Restarted the phone this morning, and signal is back. Never had a signal issue up here before

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Awcrimety

Some customers like last year will get a email during the day today from either QMS or UPS saying theirs will be shipped today. Some others got it on Monday and some got it a couple days before the launch. It all depends on when QMS or UPS picks up the items. Remember they can only take so much in their trucks and depends on what else Rogers is shipping out. They usually ship out containers full of cable, internet boxes and modems. Including cables for them, phone, everything u can think of.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

5five5
I Plan to Stick Around
I just received my shipping notice from the UPS. Expected to arrive today. :-}

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @5five5

Yay! Glad to hear 🙂