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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

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634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

5five5
I plan to stick around
Just received a text saying it's shipping and to check email. Not sure if it is my reserved device or my pre-ordered ship to home.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I plan to stick around
@5five5 I just got the txt as well, I reserved to ship to store. No email yet though.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

5five5
I plan to stick around
Yeah no email for me neither. I am hoping for the ship to home as I don't have time to go to a store. I signed via reserve to store after I had problems with the website. I was able to place the ship to home order after two contacts with customer service. I'll have to cancel the store one.

Lasts year, I received the text but no emails nor calls from the store for both my Note 7 in August then my Pixel in November. I had to call the store days after not receiving anything besides the text.

Looking forward to getting this device. My Note 5 no longer holds a charge more than 6 hours.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @5five5

Yeah it happens that the store won't call u. I call when I notice that UPS shows delivered or call during the afternoon / evening instead.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I plan to stick around
I call the store the day before and show up morning of launch even if I know they don't have the device there yet just so they don't forget about me lol for Note 7 I picked up after work and the Rogers system was down so they couldn't process the transaction I had to go back on the Sat morning, that sucked.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

5five5
I plan to stick around
I'll just wait for shipping email for now. Fingers crossed that I'll get at least one of the emails tomorrow night.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @5five5

I hope so too! Hope everyone gets it in Friday! 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @JeromeM

Usually it's like that with most Samsung and Apple launches lol.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Aloog
I've been here awhile

Newbie here, I just ordered this on the "smart tab" and having it delivered to home (have no clue when it's arriving). What's the difference between the "Smart Tab" and "No Tab"?.  I intended to buy the phone outright but I saved a couple hundred going with the smart tab but I'm just curious what the purpose of having two different plans at the same monthly rate?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Aloog

Here you go! 🙂

- Smart Tab (Formerly Smart Picks): Save $10/mo on your monthly plan with a greater upfront phone payment. Examples include the $0 iPhone 5c on contract.

- No Tab (Formerly BYOD): Save $20/mo on your monthly plan when you bring your own phone or buy it outright.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Aloog
I've been here awhile

They're both $65 (at least from what I'm seeing) a month for the 500MB plan.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Aloog

I would call into Rogers and speak to them at this point.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Artem_alf
I plan to stick around
My status still didn't change from open place in line (52) dosnt change too I'm getting worried now. I ordered on 27th.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Aloog
I've been here awhile

It looks as if this is a New Brunswick only option. I opted for the Smart Tab with 500MB which turns out to have the same monthly costs as the No Tab. I did call them when I ordered the phone and chose all my options over the phone.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Artem_alf

So you are still on OPEN status and not In IN PROGRESS status?

Might be that they are awaiting more units in and or the system hasn't fully changed urs over.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Aloog

Then that's how it works u guess on MB. Here in Ontario we have different plays with different discounts and such.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

11918
I've been here awhile
Has anyone who ordered a blue one shipped to store got the in progress status yet? I jumped from 27 to 8 a few days ago but no change since. We ordered a second black one just over the weekend and already received the SMS message overnight that it has been shipped to store.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Artem_alf
I plan to stick around
Yes it still OPEN status for almost three weeks.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Artem_alf

We don't count the last 2 weeks as I made it clear they don't usually do anything during those weeks. The only time they start changing is the status update.

I wonder if yours is a glitch.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Artem_alf
I plan to stick around
You mean like it is processed but status just dosnt update ??? or should I just cancel it ???

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Artem_alf

Do not cancel it. Leave it the way it is and see. If u go to the store tomorrow and u get one, then cancel it.

It may be a glitch that it didn't change over or they didn't scan a device for u. No one knows atm.