Samsung Galaxy Note 8 Reservation numbers / Questions!

[Meowmix]

Hey everyone!!

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!

***Added Labels***

[wpd1]

Really, I have this image in my mind of Samsung Canada being the black sheep of the Samsung family. Nobody talks to them, cares about them or relies on them. Just gives them a poke every now and then to make sure they're alive. They're pretty much zombies, with most of them being used as extras in The Walking Dead.

[Meowmix]

Hello @wpd1

Good one! Lol. Most likely but in the end this is what pushes people away from Samsung Canada. Lack of information, lack of communication. So in the end it could be Samsung doing it but it's still puzzles me how they can do this to their customers.

[JeromeM]

I'm likely blind but where is the info on an extra $50 for the previous Note 7 owners buying Note 8?

[wpd1]

@JeromeM

Apologies, it was a sarcastic shot at Samsung. Nothing has been announced yet.

[JeromeM]

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@wpd1 wrote:
@JeromeM

Apologies, it was a sarcastic shot at Samsung. Nothing has been announced yet.

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Ah, LOL ok I was like where is this announcement so I can yell at them!

[Meowmix]

Hello @JeromeM

Pretty sure it will be somewhat near that or maybe another accessory. If it's taking this long for them to even make a deal, I wonder what it will be.

[MKC91]

I'm still waiting (October 2014) for my selected store to call me so I can pick up my Note 4 . (sorry, I couldn't resist).

[Meowmix]

Hello @MKC91

Lol very nice.

[comcry]

@MKC91 I'm still waiting for the experience store to call me when the s7 comes back in after returning the note 7!😂

[Jeanjules]

T-Mobile has started sending text messages to Galaxy Note 8 pre-order customers to tell them that their Note 8 order “is being packed and will begin shipping soon.”
They're lucky if it's true....

[Meowmix]

Hello @Jeanjules

They either have a exclusive contract with Samsung worldwide to do this or pay the fine for it.

All carriers that release a device before the official launch date must either have rights to do it or gets hit with a huge fine by the manufacturer.

[JeromeM]

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@Meowmix wrote:
Hello @Jeanjules

They either have a exclusive contract with Samsung worldwide to do this or pay the fine for it.

All carriers that release a device before the official launch date must either have rights to do it or gets hit with a huge fine by the manufacturer.

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Judging from the previous launches I think TMO usually always ships early, maybe they have a special deal, or they just want to create hype so others pre-order from them.

[Meowmix]

Hello @JeromeM

Most likely a special agreement with Samsung Worldwide ( Samsung US has to follow what Samsung worldwide tells them) so maybe that's why.. They also do it for the hype as well. They do this with all devices, not just the Samsung ones.

[wpd1]

And yet another day goes by where Samsung Canada remains unaware that there's a Note 8 launch in process.....

[Meowmix]

Hello @wpd1

Yeah this is why I won't doing bothering with this to be honest. I'm staying with my S8+ until next year.

[kavkaz]

we should be happy if we get anything at this point. Samsung is playing with customers emotions.. very uncool.

[Awcrimety]

My place in line has dropped by about 10 percent,..which is great, but is that just people cancelling their reservations? Seems like a lot of cancellations

[Meowmix]

Hello @Awcrimety

Yeah alot are cancelling due to the no communication from Samsung Canada about the Note 7 compesation towards the Note 8. Been speaking to a few others on another forum.

[Awcrimety]

That makes sense. Lots of deals in the states right now. Looks like BOGO at some carriers

[comcry]

We'd never get a bogo. All we get is screwed!

[Meowmix]

Hello @comcry @Awcrimety

Yeah we never get the BOGO here in Canada. Mind you in the states they have different and better sales then us.

Also it's being reported that the S9 will be announced in January. So in 5 months the S9 may be announced and the Note will most likely follow later on. So if that's the case, I rather just wait.