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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

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634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Mandi_S

If you did it over the phone then sadly you won't get any updates on the status.

If you did it online, you need to log into My Rogers - Account - Device Reservation and it should be there.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Mandi_S
I plan to stick around

I have the print out of the order confirmation as I did it online, but it's not showing on the device reservation. When I called they said it was there, but I don't see it anywhere. I even got the device protection for it and got the text for that.... I'm so confused. Checking my device balance for my current phone gives an error too....


@Meowmix wrote:
Hello @Mandi_S

If you did it over the phone then sadly you won't get any updates on the status.

If you did it online, you need to log into My Rogers - Account - Device Reservation and it should be there.

 

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Mandi_S

Ah okay I see. You did the device reservation to be sent to your home OR the upgrade feature. So no unfortunately as I said on page 1 post 1 you won't see any update that's way. U will only see a shipment email that's all.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hey guys!

Here is Rogers pricing for the Note 8

-$549.00 down on a two-year Premium+ Tab plan
- $749 on two Premium Tab plans
- $899 on Smart Tab plans
-$1,325.00 on Talk & Text plans or outright.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Mandi_S
I plan to stick around
ah ok, I missed that part, my apologies. I did request it to be sent to my work and Rogers did just confirm there's a "pending upgrade". So I'm happy to hear that.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Mandi_S

Okay so you are all set! The next update will be the shipment email via UPS or QMS (They use both). That should be either the day before or the day of a launch. So don't be alarmed if you see others that did it via the reservation showing that theirs shipped to the store first. Yours will be shipped once again the day before or the day of the launch date.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I plan to stick around
Its weird I did mine as an upgrade but had no option to have it shipped it only gave me the option to choose a store, unless I went through it too quick. With the KEYone pre-order I had it shipped to my house.

I'm fine either way it's just a bit odd that I didn't see that option.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @JeromeM

It does happen from time to time like that. You most likely skipped that step and sadly it can't be changed. It's still good as u will get it!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Awcrimety
I plan to stick around
Just saw this now. Originally I had it shipped to my house, but received no confirmation.ation, and Rogers has no record of it, so I just did a reservation to store, in which I'm 132 in line. Should I cancel the reservation with blind faith that the 1st order went through?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Awcrimety

I would keep it as a back up just incase your first one didn't go through.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Awcrimety
I plan to stick around
That's what I'm thinking as well. If I keep it, and end up with both, can I just tell the store I don't want it anymore and get my $40 reservation back still?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around
https://samsungpromotions.com

no gear 360 or note 7 compensation for u Canada.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

wpd1
I plan to stick around
Where does it say nothing for Canada?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @kavkaz

This was explained yesterday too lol. Canada was only getting the SD CARD and the convertible wireless charger.

As for the Note 7 compesation, no one knows. My buddy at Samsung said he never got a email regarding this. So we shall see.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Awcrimety

Yes u do! It will automatically credit back to u if u cancel it or it ships out!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

comcry
I plan to stick around
On the US site it states the discount offer for N7 users but on the Canadian site it does not.

I think that's where it's s coming from. I'm sure we will remain hopeful!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @comcry

That is true. However Samsung Canada did make a comment saying we will be getting something but no one knows what it is. If it's a small credit, forget it. It should be on par with the American one.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around
who needs another sd card or charger.. its a joke

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @kavkaz

I have 3 128GB/ 64GB memory cards by Samsung, 2 wireless chargers and 1 Gear VR and oh the Gear Fit 2 from the Note 7. So we need different options not the same. I also got the free speaker mini level with my S8+ too.

Its great to get the free gifts though lol

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around
i am in the same boat. won't mind new gear fit 2 pro or another gear 360 {have one but could use it as a gift}

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @kavkaz

In the end we should be thankful we get something. We can always sale it for some profit lol