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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

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634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @kavkaz

I hope this can work with the G4. I have worked LG G4 sitting at home. Don't know what requirements they want though. Some on other sites are saying u need to show that u got the device when u returned the Note 7(which I got the iPhone 7 Plus but sold it) and some are saying as long as it's a phone which isn't blacklisted. So idk what's correct with this credit and offer.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @JeromeM @kavkaz

Thats how it worked with the S8/S8+. We did a pre registration like this with Samsung, then signed into our Samsung accounts on the S8 when we got it.

We didn't get any email after that until the shipment email by UPS. Got the Gear VR and controller a week or so after. So don't be surprise if u don't get a email of anything until the shipment when u do this.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around

@Meowmix wrote:
Hello @JeromeM @kavkaz

Thats how it worked with the S8/S8+. We did a pre registration like this with Samsung, then signed into our Samsung accounts on the S8 when we got it.

We didn't get any email after that until the shipment email by UPS. Got the Gear VR and controller a week or so after. So don't be surprise if u don't get a email of anything until the shipment when u do this.

Gear VR will not work with note 8 :'(. need to buy a new one..

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I plan to stick around

@Meowmix

 

Yeah no problem that's fine with me.

 

I'll be keeping an eye out to see what Samsung Canada does for previous Note 7 owners, hoping you don't have to return the device you got after the Note 7 as that is long gone but we'll see how it all plays out.

 

It will be interesting here in Canada since there's still lots of people buying from carriers if the incentive will work through them or not.

 

If it's a good incentive and we need to buy direct from Samsung to get it that will be a bit disappointing as we'll be further back in line on pre-order.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around

@JeromeM wrote:

@Meowmix

 

Yeah no problem that's fine with me.

 

I'll be keeping an eye out to see what Samsung Canada does for previous Note 7 owners, hoping you don't have to return the device you got after the Note 7 as that is long gone but we'll see how it all plays out.

 

It will be interesting here in Canada since there's still lots of people buying from carriers if the incentive will work through them or not.

 

If it's a good incentive and we need to buy direct from Samsung to get it that will be a bit disappointing as we'll be further back in line on pre-order.


i will call my contact at Samsung Canada tonight . will post details later on

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @JeromeM

Yeah same here. I sold my iPhone 7 Plus to buy the S8+ so if I have to return the IPhone 7 Plus then forget it. I'll just keep my S8+and that's all!

Thanks 6

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @kavkaz

Boo burns! Then u may have to stay with my S8+ as I use the Gear VR and controller alot actually.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hey guys

This is regarding the offer for the Note 7

" Correction: a previous version of this article mistakenly said Samsung planned to offer former Note 7 owners in Canada a discount on the Note 8. While that may eventually be the case, the company has not said definitively what its special offer will entail. We regret the mistake.

Read more at MobileSyrup.com: Samsung to offer Canadian Note 7 owners a special Note 8 upgrade offer"

We most likely won't get it this offer but something else. Who knows.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around

@Meowmix wrote:
Hello @kavkaz

Boo burns! Then u may have to stay with my S8+ as I use the Gear VR and controller alot actually.

i am using it now.. actually i walk around with  it on my face :))))

 

just sucks .. now i have to throw it away

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @kavkaz

Sell it!!!!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

wpd1
I plan to stick around

@Meowmix

 

It's highly unlikely that the " special offer" will not be equivalent to that of the USA. Speaking for myself, if Samsung feels the aggravation they caused me last year is somehow of less value than the average American, then they can keep their phones and I will happily take my business where it's importance is viewed equally.

 

Since we haven't heard all the details, for the USA or Canada, I would wait an see. I expect the delay in announcing the Canadian deal is more around " how do we make it work with the carriers" than it being of less value than the USA.

 

Who knows, we'll see soon enough....

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @wpd1

Yeah i agree with you on that. They should have thought this through before even announcing the device so everything can go smooth.

This is one of the many mistakes Samsung does each year.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around

@Meowmix wrote:
Hello @wpd1

Yeah i agree with you on that. They should have thought this through before even announcing the device so everything can go smooth.

This is one of the many mistakes Samsung does each year.

samsung CANADA make those decisions, not corporate.  they have a promotions budget that needs to be managed. whoever is in charge of the P&L waits till till the last moment.. i have been in meetings like that :-)) 

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @kavkaz

So have I BUT the companies I have been in meetings with have everything set up and then release it last minute. Samsung Canada is somehow always screws up just like last year lol

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Thai69
I plan to stick around

When we're given a queue number, such as mine is #4 in line for preorder. Does that mean I'm #4 for that particular store location? Or city? Or of all of the entire reservation system in Canada?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Thai69

If you read my first post page one u will know :).


Ur number is connected to the model and color u get and its Canada wide 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Thai69
I plan to stick around
Oh no... I picked an "Authorized Dealer" for pickup because I've had good experience with them in the past. Last pre-order for the S7 Edge it was on time with them. How much of a delay could I be looking at? Judging from your note on that first post about iPhones being delayed with Authorized Dealers. Also, is it possible to change locations without cancelling and redoing a new reservation? Thanks.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Thai69

You can ONLY change the location where u want it to be shipped when it's IN OPEN status. So yes u can change the location without having issues 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Mandi_S
I plan to stick around

The preorder is on Rogers home page. The freebies are 128gb sd card and the charger

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Mandi_S

Yes that is correct.! It was posted here this afternoon! 🙂 it's a great to see those!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Mandi_S
I plan to stick around
where in my rogers account does it show the status? I never got a confirmation email, but when I phoned, they confirmed it was there. I have a little panic going on if I can't see it in there.