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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around
It won't take forever this time even the blue cuz it's a recall, they need to do it in a timely manner.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
If it means anything, The initial UPS phone delivery to the Rogers store was listed as 1 lb. The fedex delivery tomorrow for the replacement is listed as 2lbs. My phone is silver.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

dale2
I plan to stick around

@germain18_2006 I hope so.  

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

Most likely it's something else. Maybe a Gear VR? LOL

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around
I only concern to get a safe phone and stop those stupid Apple's fans friends from teasing me again. 😞

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Wait until their new device has issues and they won't complain then

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
Don't let those Apple simpletons get to you. Just think of them as Leaf fans and you ll be ok 😃

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

Hey now! I am a huge leafs fan haha

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
Well, leaf fans with iPhones then? Ha ha, all in good fun.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
Package just left the Markham Fedex sort facility and the weight has changed to 1.4lbs.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

It seems then just the phone is coming. Maybe a gift card?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
Im pretty sure a S3 weighs 0.4lbs......? Wishful thinking.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

You forgot to include the accessories, box, shipping box and bubble wrap which is included. So that adds up.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Roglebo
I plan to stick around
Hi!

​New Note 7s will have green battery indicators instead of white :
http://www.zdnet.com/article/new-note-7s-will-have-green-battery-indicators-instead-of-white/

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Roglebo

I was about to post that to! Seems good 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I plan to stick around
That can be replicated with exposed and someone could potentially resell an recalled device by making the battery icon green and putting an s sticker on the box. They should have just made it with the 6gb/128gb memory configuration.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Mrnovanova

That is true however most likely the ones that will buy off of the Gray market will ask to see the invoice that comes with the replacement device. To make sure its the right one. That is what i would do.

I do agree but if that was the way they would have went, it would have taken a longer time to built it as the Chinese model isn't the same as ours and the networks don't work the same. So they would have to redo he whole thing again

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I plan to stick around
Not sure what the Chinese model has to do with anything. Maybe you're under the impression they got the 6gb/128gb configuration but the didn't, the got the 4gb/64gb just like us. I'm just saying they (Samsung) could have taken this opportunity to up the antenna since they hade to pretty much start over.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Mrnovanova

You corrected me!. It was rumored they had 6GB RAMand 128GB but only got the 4GB RAM and 64GB memory. My mistake there!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I plan to stick around
Ya, we all make mistakes bro. All I'm saying is that had Samsung turned around and made all the new notes with the 6/128 memory configuration it would distinguish the bad batch from the good one much better and at the same time won some major brownie points with us. Know what I mean?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Mrnovanova

Exactly that's how it should go but unfortunately they won't. It would be nice if they did that.