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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jkffghjfghjfghjh

Hmm unless they changed it as i remember even the wireless charging pads never came with a cord.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions


@jkffghjfghjfgjh wrote:

So I have a bit of a question here, the "old" note 5 stuff should be compatible with the new Note 7 right?

 

1. I have the Samsung Fast Charge Wireless Pad for my office, I assume this should still be good right? Now I know the new Fast Charge Pad is more of a stand, and it appears to have the USB-C input, but overall the old one should still charge my phone no problems right?

 

**EDIT** - The more pictures and review I read, I am not so sure the upright Fast Charge stand requires a USB-C input..... it might actually be the same Micro USB.... If that is the case then this new option is a complete waste of money... It is going to be 100 dollars just to have it upright and not flat....

 

2. I also have the Samsung Fast Charge Battery Pack, now I know the USB cable will have to be changed, but it should still work correctly no?

 

**EDIT** It appears as if this newer, fat battery pack does not even come with a cable, rendering this upgrade absolutely useless as well! Well I guess the battery pack is bigger, but no real advantage other than that.

 

I would hate to have to buy a brand new dock and a new battery pack for no reason if my current ones work fine...


10440260.jpg

Do you mean this kind of battery pack? If so, you can still use it, just use the new phone cable or use the old cable and plug into the adaptor that come with the phone.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Thankfuly they are giving us the Adapter with the device. This way we can use our old micro USB cables to charge the device! Just sucks that it's another Adapter. I want Samsung to start selling their official Type-C USB cables.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @germain18_2006

Thankfuly they are giving us the Adapter with the device. This way we can use our old micro USB cables to charge the device! Just sucks that it's another Adapter. I want Samsung to start selling their official Type-C USB cables.

LOL....Or you can try Iphone:D

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

I don't believe the Apple lighting cable will work, will it? I don't want to risk damaging the port or battery haha

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

DragonsBeard
I'm here a lot

hey guys, i know this question is probaly asked to death, but I am 96 in the que and I was wondering should I expect to see the note 7 on Friday or should i just wait in line at my local best buy or walmart?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions


@DragonsBeard wrote:

hey guys, i know this question is probaly asked to death, but I am 96 in the que and I was wondering should I expect to see the note 7 on Friday or should i just wait in line at my local best buy or walmart?


I think no one can answer your question as everyone is just guessing so for...lol...:D

And we should received an email soon if we can pick it up on Friday.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DragonsBeard

Unfortunately no one can give u a exact timing but normally they do ship them out night before and day of launch. If ur status has changed to IN PROGRESS TODAY OF TOMORROW then u will see it at launch.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

italianfitguy
I plan to stick around
Well im #2 for blue and still says open in my reservation.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

Is it just me or does everyone seem to be cancelling their reservations??

 

I moved from 10th to 1st for the black note 7.

 

I think when everyone head that china is getting the 6gb and 128gb HD everyone dropped like flies.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

I was # 2 silver and just went in progress

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around
@wpd1 wrote:

I was # 2 silver and just went in progress


I'm #1 black and it still says open 😞

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jay00funk
I plan to stick around

Sweet! I'm #70 for black, just switched to "In progress". I checked no more than a minute ago and it was in open status. Our shiney new devices are on their way. 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@poetic1743 wrote:

Is it just me or does everyone seem to be cancelling their reservations??

 

I moved from 10th to 1st for the black note 7.

 

I think when everyone head that china is getting the 6gb and 128gb HD everyone dropped like flies.


They may just changed their mind not to go for black.  

For the 6GB RAM in China, I don't think they cancel for this reason unless they want to find one themselves from China... 

I'm #6 Blue and just in progress as well...:D

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

@jay00funk wrote:

Sweet! I'm #70 for black, just switched to "In progress". I checked no more than a minute ago and it was in open status. Our shiney new devices are on their way. 🙂


I'm number 1 for black and it's still Open what the heck man lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jay00funk
I plan to stick around

That's not cool. Try logging out of the system and logging back in. Hopefully by the time you do that it'll change to in progress and you can has excites lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jay00funk and @germain18_2006

Very nice!!!! I can't check mine but Hopefuly it's even IN PROGRESS too! 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

ac512
I plan to stick around
I was #3 for black and its in progress

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @poetic1743

Sometimes the system can be delayed. Keep refreshing!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @ac512

Very nice!!!!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

Is there a status after 'In Progress'?