Hey I had a few questions concerning the Note 7 Exchange. Yes I am still using it because my store hasn't had any S7 edges stock and there is no way im spending time with a low end loaner phone.
1. When is the last day to return/exchange the Note 7?
2. Can I still exchange it if I no longer have some of the accessories that came with the box?
3. Anyone know if Rogers will get the blue coral s7 edge? And if so when? I really dont like the black version.
Thanks in advance!
Anybody who ordered from the business pre-order online having issues getting the Note 7 Returned?
I'm still waiting for a return box from Rogers after spending almost a month trying to get the right team on the phone who knew what they were doing to start the return process.
I'm not using the phone, and they claim that it's safe to keep it powered off in my house/office until this magical box appears. But yet they insist that it has to be returned in this box for safety reasons, and it's back ordered, and it's Samsungs Fault.
It's the only way they will take it back (the stores refuse to take it back stating that it was bought from a different inventory list). They say there is no other way for me to get a refund on it so that I can get a new phone as the Note 4Edge that I'm using is dying a slow death in the meantime.
perhaps it's finally time to look at switching providers (Bell has a buy one get the second free on a S7Edge Promo)
any help/ideas out there?
I have called that number, but they couldn't do anything because it was a business line, so they transferred me to business care, who transferred me somewhere else.
If I am returning the phone, then my 2 year contract is also null and void, so I am free to switch (although I would like to stay with Rogers if they can get their act together)
Appreciate all your insight and time!