It will be 2 weeks on thursday since i dropped of my note 7 and i still havent gotten a refund on my account. Both numbers in the above post just ring forever, nobody picks up and no answering service.
I took my original Note 7 to the store today and received a full refund without any hassle, thankfully. I was even allowed to return my cover. I did however had all the accessories in the box and the box itself with all my receipts.
I'm not that loyal to Samsung but I do like their previous phones. Anyone know when the Note 8 will be coming out?
It took them 2 weeks to refund and reverse the transaction for me.
They saw in their systems that I was using another Note7 after returning the original one that I had gotten from Rogers. I told them this would be handled with Samsung as the store only wanted the original one (might be different with other stores, but the store won't care as long as you return at least one device).
Everything should be fine. Will get fixed.