No satisfaction. They told me and I'm not joking... Try best buy, they might be able to process it for you. ..
What a show.....
I haven't returned my note 7 yet and i just got a pop up on my phone saying:
"Important Notice for Samsung Note7 Device Owners
As a recalled product, it is mandatory that all Note 7 original and replacement devices be returned. They may not be sold or given away. Please power down and bring all Note7 devices, to your original point of purchase and:
.Recieve a $100 credit* for customers who exchange their Note7s for a Galaxy S7 or S7 Edge.
.Recieve a $25 credit* for customers who exchange their Note7s for a refund or other smartphone.
*Details specific to each Carrier and Retail partner. For Note7 return inquiries, call 1-855-747-6520."
Sorry if it's been posted already but thought I'd share.
I received my original one from a Rogers Plus store. I now have it and the replacement. Of course, I already used the earphones and cannot return them. Is it mandatory to return all packaging/accessories? I have the box sent with the replacement which only seems to require the phone. I am haggling over whether to get my money back or get an s7 Edge. Nothing else on Rogers has caught my eye. The Pixel XL is not yet available so I don't think they will let me exchange for that. I am really hoping they come with a Note 8 next year. In the meantime, I need something to tide me over and its either s7e or GPXL. I do have my reciepts from the original, but no packaging for accessories as I do not like to keep junk laying around.