Any pre order gift such as the Speaker, Gear Fit, Memory card will be kept by the customer as a gift. In order to proceed with a refund or a exchange you must return either the original device or replacement with the box, accesories. So yes the accessories from the replacement u must return back.
Yes. When returning or exchanging a product for whatever reason it may be, the customer needs to bring everything they got when they first got the product. That includes the box, accesories inside the box, manuals and such. If the accessories and box are not present they will not go ahead with the return or exchange. All carriers and most companies do this. So let's say a laptop is on a recall and you take it back to Best Buy. In order to do the return or exchange u need everything that came with the laptop including charger and box. This is a requirement from the manufacturers as well.
Samsung USA is offering all Note 7 users a $100 bill credit if you exchange your note 7 for another Samsung device. Even if you choose another brand or just take a refund, Samsung USA will give you a $25 credit.
Samsung Canada, Samsung Canada, Samsung Canada?
Why would anyone remain loyal to Samsung in Canada?