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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I Plan to Stick Around

@Meowmix wrote:
Hello @germain18_2006

I wonder if this is jusy a procution

Nothing can hide because we can see from the scores and when u turn on the Geekbench4, it will tell you the CPU right away.  

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I Plan to Stick Around
What article? Please post the link.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I Plan to Stick Around

@wpd1 wrote:
What article? Please post the link.

It's in Chinese.  And you don't need the article actually, just check it and see for yourself.

 

 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @wpd1

I can confirm it's true. I download GeekBench 4 and it's showing the same...

CPU Speed - 1.59 GHz

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I Plan to Stick Around

@Meowmix wrote:
Hello @wpd1

I can confirm it's true. I download GeekBench 4 and it's showing the same...

CPU Speed - 1.59 GHz

Redicalous....Samsung:(

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I Plan to Stick Around

@Meowmix @germain18_2006

 

So, what does that tell you then ? We certainly haven't been told the whole story regarding the battery issue. If it was related only to a defect in the battery, then ramping down the performance wouldn't be an issue UNLESS, they didn't actually change the battery in the replacement units, just altered the strain on the defective batteries.

 

Either way, you've paid for phones with considerably less performance than advertised and Samsung is trying to get away with it. And then there's also the possibility of the batteries potentially going BOOM ! Why did they lower the performance if the battery is ok ?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Roglebo
I Plan to Stick Around

@Meowmix wrote:
Hello @Roglebo

You should receive it sometime this week. The blue coral is a hard one to make apparently.

Hi @Meowmix

 

I have just received 2 emails from UPS : 1 LBS and 3 LBS.

Something is coming . . . at last!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I Plan to Stick Around

If you look at the Geekbench scores for all Android phones, the Note 7 is listed at 1.6GHz, both single and Multi-core. The geekbench 4 score on the Note 7 I have lists it at  1.59GHz. No tangible difference.

 

I'm no tech guy but there doesn't seem tio be a difference from the original benchmark scores to what's being displayed on the phone now.

 

If the Chinese article ( and I can't read it ) is factual, why hasn't the mainstream tech media picked up on this ?

 

UPDATE: On further inspection of the results, the single and multicore results suggest the phone is running equivalent to the Note 5. There's clearly a performance lag for whatever reason.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I Plan to Stick Around
I'd checked before and after with my own eyes, I can't explained the reason why the score will change so much from 4800 to less than 4000, you tell me.
And the scores can't lie.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I Plan to Stick Around
And use Google translate if u can't read..lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I Plan to Stick Around

I've updated the initial assessment of the phone I have. According to Geekbench 4, it's performing at the Note 5 level. Nowhere near the level of the Note 7 prior to recall or the exynos version of it today.

 

Wow, I'm at a loss for words with Samsung at his point. Why should anyone trust anything they say or do going forward ?? I would certainly be pushing to return the device and get your money back.

 

What a joke !

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Kake777
I Plan to Stick Around
Ok so i just got my replacement note 7 blue. So whats the final verdict, Do we keep the accessories and only send back the device?

Also how does one do a factory reset on the old device?

And finally, do I need to insert the Rogers SIM card first before turning on and setting up the new device to avoid some problems reported here?

Thx

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Kake777

Yes as the paper inside says they only want the Note 7. So yes you can keep all accessories with you and just send back the device.

Go into Settings - LockScreen and Security - Reset and back up on the bottom of the list.

Yes you do as if u set up the device and then add the Rogers sim, it will restart the phone back to factory settings. So add ur Rogers sim and then do everything from there.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Kake777
I Plan to Stick Around
Awesome thanks meowmix

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Kake777

You are welcome 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I still have yet to receive my note 7(blue) but the only problem was that I was not the one to recall as the phone was shipped to the rogers store. Im sure it was sent as it said shipped then a day later the recall happened. I was wondering does the rogers store do the recall for me?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Waytoostylus
I Plan to Stick Around
Just received my level box pro gift. I was one of the people that bought a note 7 in store then cancelled my preorder. Still waiting on my replacement note 7. Should be in today. Thanks to everyone for the note 7 group therapy.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Waytoostylus

Glad to hear you got the speaker! 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Waytoostylus
I Plan to Stick Around
Thank you especially.

I was getting worried, pretty impressed with the thing.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Waytoostylus

No need to thank me!

I wanted the speaker but seeing as i have Sonos everywhere and also some little Bluetooth speakers i opt to get the Fit lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

ThePacas
I Plan to Stick Around

hello @Meowmix 

 

2 day ago i got a call from a rogers store saying they have my replacement  so after work i went to picked up  but now i just receive 2 email from ups  the first one its return label weight 1lbs so i guess its the empty  box to return the old phone ans the second email  is package  weight 3lbs so i think its a phone  but i already got my replacement  from rogers , so what i should do ?