Samsung Galaxy Note 7 Reservation numbers / Questions

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I Plan to Stick Around
Posts: 8

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Me too , no news from samsungand no email with tracking number , im getting very mad ,how we have no news and other people are receive 2 email with package information
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I Plan to Stick Around
Posts: 78

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

@Germain did u get ur phone out of that bootloop
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I Plan to Stick Around
Posts: 290

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I research online and found that it was part of my bad. When set up the phone, they ask me to log in my Google account which obviously I typed a wrong password, so I can't log in, then I have no choice but reset the password. And by doing this, the Google account will not allow to log in for 72hours. I still have 30hours to go.
http://www.androidpolice.com/2015/07/13/dont-change-your-google-password-before-factory-resetting-yo...
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I Plan to Stick Around
Posts: 166

Re: Samsung Galaxy Note 7 Reservation numbers / Questions


@ThePacas wrote:
Me too , no news from samsungand no email with tracking number , im getting very mad ,how we have no news and other people are receive 2 email with package information

Same thing for me . . . No news!

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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @Roglebo & @ThePacas

You guys never received the two emails from this morning? Granted one email is for us to return the older unit back but the second on is 2LB and UPS has it already.

Seems like they are either sending out some sort if package either a second phone or something.
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I Plan to Stick Around
Posts: 42

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I finally received mine on Tuesday. The email from Monday stated 3 pounds. I got the phone and another box with a small bubble wrap bag and Styrofoam peanuts. Instructions only said to place the phone in the bag and ship back. The box was prepaid. I'm holding on to my original device during testing. I'll ship it back in a week or so.
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @5five5

I wonder what is up here. Are they sending empty boxes to us which are 2LB? I doubt it.. A empty box with Styrofoam peanuts are less then a pound lol.
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I Plan to Stick Around
Posts: 166

Re: Samsung Galaxy Note 7 Reservation numbers / Questions


@Meowmix wrote:
Hello @Roglebo & @ThePacas

You guys never received the two emails from this morning? Granted one email is for us to return the older unit back but the second on is 2LB and UPS has it already.

Seems like they are either sending out some sort if package either a second phone or something.

I never received the two emails.

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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @Roglebo

Hmm weird.
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I Plan to Stick Around
Posts: 166

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

 


@Meowmix wrote:
Hello @Roglebo

Hmm weird.

 

Hi @Meowmix

 

Up to now, I received only one message and it was Septembre 13th from CanadaNote7Exchange@stericycle.com confirming my participation to Canadian Product Exchange for my Galaxy Note7.

 

Here is part of the message :

"We have received your registration through the Samsung Exchange Process and we anticipate that your device will begin to ship starting as early as Thursday, September 19th."

 

And that's all.

 

Bonne fin de soirée!