Samsung Galaxy Note 7 Reservation numbers / Questions

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I Plan to Stick Around
Posts: 172

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

My prayers have been answered. A minimal movement forward. Just received an email from Samsung asking where I would like my device mailed (I initially chose to pick it up but I've been given the option through this email to change my selection to delivery...which I did). Fingers and toes crossed that I receive something by Friday!!
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I Plan to Stick Around
Posts: 78

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

@comcry what color did you have?
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I Plan to Stick Around
Posts: 290

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Where r u located?
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I Plan to Stick Around
Posts: 172

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I had Coral Blue. From Toronto. Purchased initially from the Samsung Experience Store in Etobicoke.
I Plan to Stick Around
Posts: 8

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I just receive the same email and i would like to change the delivery option too . May i ask you what did you wrote when you replied the email .( i just want to have a idea what i should reply)
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @ThePacas

Reply back saying which location which full address and name where you want to have it sent too instead of having it shipped to a store.
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I Plan to Stick Around
Posts: 172

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I responded to the email that I would like to have it delivered to my house. Gave my full address and put attention to (my name). And then (because I lack confidence) I also filled out the form and put the same information (not sure if this is a good idea - however, I sent emails to that address before and nvr received a response). Let me know if you hear anything and I'll do the same.
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I Plan to Stick Around
Posts: 172

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Btw the form did not specify any location information. It only stated address and name. So I put my home address and name.
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I Plan to Stick Around
Posts: 166

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hi!

 

I have not yet received my replacement.

 

But, this morning, I received an update on my actual Galaxy Note 7.

Now, each time I charge charge my phone, I get this warning :

 

Safety recall notice

 

You safety is our top priority and we ask that you power down your Note7 and exchange the device through the Canadian Product Exchange.


Please contact 1-800-517-3507 for more details.

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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @Roglebo

We posted that yesterday morning. Eveyone gets that message as well on their affected Note 7 devices. Every half an hour and every charge