Samsung Galaxy Note 7 Reservation numbers / Questions

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I Plan to Stick Around
Posts: 31

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

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I Plan to Stick Around
Posts: 377

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

@angelo

Good to hear, Best of luck with the next Note 7 you get.
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @angelop

Yeah i seen that. Same information Samsung gave but a bit different.

They won't take back the SD cards as its final sell per say. Many companies aka Best Buy does this. Thus why u get to keep it.. Plus for them the cost is barely nothing
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I Plan to Stick Around
Posts: 377

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

@Meowmix

So, I assume I take back to Rogers the first defective Note 7 for refund that I got from them? Any idea who I should return the newer replacement Note 7 to, Rogers or the drop off location Samsung provided with the new phone? Or vice Versa, old defective phone to Samsung drop off and newer defective unit to Rogers? Chicken and egg....
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @wpd1

The original unit must be sent back to Rogers as the one u got has the IMEI number tied to the contract. They won't take back the new one as the IMEI an S/N is different.

You can contact the Samsung hotline and ship to to them or drop it off at the location that is nearest to u that shows on the paper. That's the best bety
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I Plan to Stick Around
Posts: 90

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

***PSA***
Compare devices side by side when you get your replacement. My replacement phone has a worse panel. Display is not as white or as bright as the original. Wouldn't have noticed were they not side by side. Please compare and report.
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @Mrnovanova

Mine is actually a bit brighter and looks cleaner lol. Actually the new one feels a bit more heavier haha.
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I Plan to Stick Around
Posts: 90

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

@Meowmix Yup! Scratch that. I totally forgot to remove the screen protector out of the box. That's where the yellow tint came from. 😓
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @Mrnovanova

No worries! Unfortunately I can't do anything with the new Note 7. I am moving so my internet is cancelled. So i cant even transfer anything or whatever I need to do lol
I Plan to Stick Around
Posts: 21

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Well, smart switch has a SD card option (top right settings) so I imagine you could do that! That's what i did!