Samsung Galaxy Note 7 Reservation numbers / Questions

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I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @bradzal

That means something is going on with ur account thus why it's taking this long. Yes nd no. U could get the free band but u have to submit a online form via the link I posted above. Make sure it's the same color and model.
I Plan to Stick Around
Posts: 23

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I ended up picking up the phone monday night, its real nice and it came with the 64gig card despite me not "preordering".

And on that note, (did I just make a pun?) I still HAVEN'T received a call from my store about the preorder....and it shipped out on friday lol...worst experience with this reservation system.

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @iyatos56

Maybe it's lost in transit or lost in the store thus why they haven't called u. Anyways glad u got one!
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I'm Here A Lot
Posts: 6

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I found a store that has a black one in stock, but the part number is: SM-930W8 and on the mobilepromos.ca site it says it must be: SM-930WZKAXAC

 

I'm assuming if I picked up the one in store I would not be able to redeem the watch. Is this correct?

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @bradzal

Thats the model number we all have. The site just shows that but it works. Trust us. Been doing this for a long time lol.

Enter all ur information and await the email for the shipping which takes 4-6 weeks.
I'm Here A Lot
Posts: 6

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Okay, So if I went to pick it up at the store I will still be able to get the gear fit 2?

You are saying the pre-order you received didnt have the model number "SM-930WZKAXAC" anywhere on the phone?
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @bradzal

Yes all North American models are SM-930W8. The site shows that as its a generic site. That's why. As i said, go ahead and do all the information. As long as u can show proof of purchase and proof of pre order ur all good.
I'm Here A Lot
Posts: 6

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Awesome! thanks so much for your help!
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Hello @bradzal

You are welcome!
I've Been Here Awhile
Posts: 4

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

thanks a lot!  meowmix