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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain19_2006

Honestly i don't know. Since my gf got the silver Note 7 we ordered another 2 USB Type c cables for back up and her work. I wonder if they even will get any until Samsung releases them. The store at sherway doesn't have the either.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

iyatos56
I plan to stick around

hey @Meowmix

rogers store

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @iyatos56

Well Sundays they do not deliver and maybe UPS didn't put it on the truck for Saturday delivery. Most likely tomorrow

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
@hello @germain19_2006

Honestly i don't know. Since my gf got the silver Note 7 we ordered another 2 USB Type c cables for back up and her work. I wonder if they even will get any until Samsung releases them. The store at sherway doesn't have the either.

Sad.  If Samsung wants to beat up Apple in no time, they should have everything ready in line so people can not only get the phone but all the accessories the same time.  😛

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @iyatos56

Well Sundays they do not deliver and maybe UPS didn't put it on the truck for Saturday delivery. Most likely tomorrow

Ya. Turst us, it's worth the long wait. Iphone 7? 8? Eat dust....Not even close...LOL:D

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

iyatos56
I plan to stick around
hey @Meowmix

I hope so... It was just kind of annoying cause i went to the store and they had it to buy (without preorder) but i was told my promos wouldn't work if i bought it and did not wait for my reservation.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @iyatos56

That is correct. U will lose the pre order bonuses if u grab one from the store although u will still get a memory card.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Agreed! It's worth the wait for it!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Agreed! Unless they are blocking sites from getting inventory but i don't see why they would do that. Anyways we shall see.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Japetto
I plan to stick around
If you bought from the store because you didn't wait for your reserved device you still can submit for the gift. You still have proof of pre order and proof of Purchase. Samsung Rep was at a Rogers store at launch and said this to some people.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Japetto

Oh yeah? I am pretty sure Samsung will figure it out and stop them or pull it all together but Hopefuly not! My gf jut submitted hers lol.

EDIT - She got a email stating that she will receive the gift of her choice ( Gear Fit 2) l. She received a email stating that they are processing it as we speak and they will email her once it's been processed successfully.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Samina
I plan to stick around

Has anyone found a good screen protector? I bought one a week ago and tried it today and it was really bad... Anywho, the Coral Blue Note 7 looks amazing and finally got to set it up today! Just went through with the promo and it is processing

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Japetto
I plan to stick around
The Otter box screen protector is very good I have read also the Samsung one is very good. Hard to find either of them.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Samina

Honestly i don't think many have come out yet with a good one. You can get a Otterbox like Japetto said or wait a but. The Samsung official one won't come out until someone next month I believe.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Japetto

Yeah the Samsung one I was told won't come out or another month. Not again that can change but as we can see, many accessories by Samsung are late on being released. ( Screen protector, Backpack case)

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

iliaorkin
I've been here awhile

Hey guys, my status changed to Order In Progress (Activation) and it says I'm 0 out of 0 in the reservation spot. This is a business account. I still didn't get any shipping notification email. Does that mean I won't be getting it on Monday?

 

Thanks!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Waytoostylus
I plan to stick around
Is it shipping to your address or a store?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

iliaorkin
I've been here awhile
Shipping to our company address

Thx

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Waytoostylus
I plan to stick around
Hopefully it will be shipped tomorow morning. Mine would have shipped saturday but they didnt offer my plan anymore. I had to call in and it missed the delivery. From what I've been seeing you're likely to see an update around 9-10am.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

iliaorkin
I've been here awhile
Cool, thanks for the info!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

comcry
I plan to stick around
Did anyone submit for the free gift online and if so did you get an email confirmation?

I didn't receive anything and worried I didn't submit correctly.