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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @robx7fcna

I am writting from my Black Note 7 as well! My gf did a upgrade to a store stock Silver Note 7 as well and got the 64GB memory card lol.

Very fast and good phone so far!

Where can u get a Silver, my sister want one as well? 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

The store i had my reservation shipped to got 3 of the black and silver. My gf got the last silver that they had. They never got the blue. I wanted to switch to silver but would have lost the gifts so i just kept the black lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @germain18_2006

The store i had my reservation shipped to got 3 of the black and silver. My gf got the last silver that they had. They never got the blue. I wanted to switch to silver but would have lost the gifts so i just kept the black lol

You're from Toronto?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Yes i am 🙂 lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
Really digging this device, wow!! I'm writing from my black Note 7 using the stylus! It's awesome especially with SwiftKey swipe!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

GibMcFragger
I'm a reliable contributor

How does the black look in person? It's a complete blackout, from what i've seen. No more silver bezels.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
@GibMcFragger

Looks real nice, all black yes even sides are black.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

GibMcFragger
I'm a reliable contributor

Awesome. I just got an offer on my S7 Edge, so I may take it and grab the Note. 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Waytoostylus
I plan to stick around
I'm hoping my black one will be delivered to my door monday. But I gotta say that blue has really grown on me. Kind of wish I got that one.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

rtsascf
I plan to stick around
I wanted silver it looks awesome but thought it would be too much everyday...first time Samsung did a full blackout ...from pics it looks nice!...
Don't think mine coming till next week cuz I'm on business plan 😞 n I lost my G4 ...on my backup S4 that has Sim card issues need phone ASAP. Lol ..lost the excitement for the note by now when it comes it comes...leaving to BC Tuesday better come b4 then

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @GibMcFragger

It does look nice but looks smaller then the silver one for some odd reason. I was checking it out my self on my gfs silver Note 7

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Waytoostylus

Hopefully it will! Yeah it has on me too

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

GibMcFragger
I'm a reliable contributor
Optical illusion, lol.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
In the USA, there's word that those who preordered on 2 August may not be eligible for the Samsung promotion including the gear fit 2 or speaker. Samsung states that the promotion actually started on 3 August. Samsung just recently stated that they will honour the pre promotion date preorders. Samsung Canada has not made any statement (yet) either way. Don't know if this will or will not be a Canadian issue.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
@wpd1

That has been fixed by Samsung US they are of course allowing people to make the claim and won't be a problem here.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

You should be fine. I don't think Samsung do that and not allow anyone to get the first if the reserved or pre ordered the phone wrote the 3rd. They will allow it as they changed it for the states. Samsung Canada doesn't really make comments I noticed for many thins

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

iyatos56
I plan to stick around

Anyone know how long it takes to ship to a store? i got a shipping email on friday morning (12am) and it didn't arrive at the store.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

For anyone interested or unaware, Crackberry has a 12% off coupon code that works on just about anything. I bought the Samsung LED cover and it worked. It's in addition to any other savings already posted so the charging backpack on sale for $109.99 is now $ 96.79 with the discount.

 

Code is "August16"

 

It's posted on Retailmenot.ca

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

Yeah that was the code I and others users posted a couple pages before :). That how we got a bit discount on the Backpack case

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @iyatos56

Is it a Rogers store or Rogers authorized store?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @wpd1

Yeah that was the code I and others users posted a couple pages before :). That how we got a bit discount on the Backpack case

What's going on with the backpack....come on Crackbarry...:(