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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@Jayv1971

 

Still waiting for that call from Rogers!!!

 

Although, I think if I pick it up tomorrow I will have $25 knocked down from my Device Balance....as it shows it's over on Dec 19th so I assume it goes down after the 19th of every month......trying to decide how patient I am and if it's worth $25 to wait lol

 

If anyone else did get theirs, was it a 128GB card?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Japetto
I plan to stick around
They didn't open my box. Just gave it to me. It was open prior my them to put their free micro sd inside. My phone started up and then rebooted with software and when through new set up process

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Japetto
I plan to stick around
I thought that to. You imei and proof of pre order there is no reason why you can't get the gift even you walked in and bought one cause your wasn't there. Thanks for sharing

Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around
Hey guys, I picked up my reservation from best buy today.....it was the best choice! I got a free wireless charger, 128gb card, 64gb card inside the note 7 box, $200 gift card, and $200 trade up through rogers! Woooooo 🤗🤗

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Japetto

Not bad!. I haven't received a call for mine yet but I don't care yet as I finish work in an hour then heading to the store at 6:30pm lll

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

kavkaz
I plan to stick around

for some reason i got 128 gig sd card. anyone else?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@kavkaz wrote:

for some reason i got 128 gig sd card. anyone else?


Everyone else did.Woman LOL

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Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JCT12121
I plan to stick around

I was wondering if I would still get the free Gear Fit 2 if I were upgrading my "smart tab" plan. I was offered the Note 7 for $659.99 while being able to keep my old plan, and it sounded like a great deal. But, I heard the bonus Gear Fit 2 was exclusive to share everything plans? Is this true? Thanks in advance for your help!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Waytoostylus
I plan to stick around
Hey Everyone, Meow.
Any business members get a shipping status yet? I read the first post and am aware it may take longer for us and are also extra status updates. Anyone know what "In Progress (activation)" means?
Thanks...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@JCT12121 wrote:

I was wondering if I would still get the free Gear Fit 2 if I were upgrading my "smart tab" plan. I was offered the Note 7 for $659.99 while being able to keep my old plan, and it sounded like a great deal. But, I heard the bonus Gear Fit 2 was exclusive to share everything plans? Is this true? Thanks in advance for your help!


Was this offered to you in the store or on phone? That's not bad at all.

 

From a gift perspective since it's a Samsung Promo I don't think they care, as long as you have the pre-order confirmation and a receipt that you picked up the Note 7 you can get the gift.

 

I believe the Contract was more if you were doing the Trade In Credits but if they gave you a buy outright price of $659.99.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

kavkaz
I plan to stick around
any first impressions? i think its faster than S7E

BUT i still cant use wifi calling - i have to delete my rogersone account 😞 which is a great feature. i finally figured out how they know that you are NOT in canada when on wifi calling - GPS is a MUST when using wifi calling. which begs the question - why??? GPS kills a battery! rogers wifi calling implementation is screwed up. why not allow wifi calling and treat it like a rogersone call??

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JCT12121
I plan to stick around

@JeromeM

 

It was over rogers online chat. I asked multiple times to verify haha. He said it would be $659.99 on a "smart tab" plan, which I have currently. My other option was to pay $23 more per month forever, so it seemed like a great deal. I really hope he wasn't wrong!!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@kavkaz

 

I thought you would have to wait for Rogers to release the Wifi calling for the Note 7, are you saying it's available right now?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JCT12121
I plan to stick around

I just looked up a "smart tab" plan, and it's a variation of Share Everything. Anyone know if this is one of the "select" Share Everything plans that would qualify for the $200 trade in credit? 

Thanks!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@JCT12121

 

Are you trying to see if you can get the device at $659 + get the $200 trade in? I would think no but if you can all the power to you!!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Jet63
I'm here a lot

@JeromeM 

 

yes I am! I was offered the $659.99 without the $200 credit, so I guess it's possible. I'm just not sure what exactly a smart tab plan is...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JCT12121
I plan to stick around

@JeromeM

 

Sorry that was my other account^^

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

For those that got the 128GB card, did you pick up your phone from Best Buy ? Was Rogers reservations handing out 128GB cards ?

 

You need to show proof of PreOrder ( the email Rogers sent you when you preordered ) to get the Samsung promotion.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

lundon44
I plan to stick around

128GB SD card is only available with coral blue.

 

The rest get 64GB. This was advised to me when I picked mine up (coral).

 

I feel this will upset many customers if true.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

@lundon44

 

It can't be true and yes, it will tick off legions if this is factual. Anyone else ?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@lundon44 wrote:

128GB SD card is only available with coral blue.

 

The rest get 64GB. This was advised to me when I picked mine up (coral).

 

I feel this will upset many customers if true.


Interesting, I did see a picture of the included 64GB card from a Best Buy guy and it looks like the color of the Evo+ card, the one posted here of the 128GB card looks like an Evo, but maybe I'm just going crazy waiting for my phone call!!!