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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Yes they are supposed to do that. Why? Because that way they know the device was or is damaged right from the start and a customer can't complain when they get home. Also its a type of service to show u that they want to make sure all works well before u leave. Many claimed that their devices got shipped damaged and when they went home it was damaged instead, going back to the store and causing a seen they got another device. Some were true and some weren't.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Samina
I plan to stick around

Just wanted to share this with anyone living in Quebec. Videotron currently offering the Note 7 for 279.99$ on 2 year term. So I called in and they priced matched! Went fro 560$ to 280$ for an upgrade which is a significant jump!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

rtsascf
I plan to stick around

mine went to shipped status late last night(Black Onyx), I went to the Brampton rogers store they received 30 phones but none of them were mine :(..manager said unlikley i will receive today maybe saturday but most likely monday...sux... i will call around 5-6pm just in case.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I plan to stick around
My device shipped last night #7 silver. They still didn't have it so i bought one outright. A Samsung rep was there and she confirmed that I'll still get my free gift since I have a proof of reservation an a proof of purchase. The only downside is that instead of a free 128gb ad card I got a 64gb ad card. I'm cool with that.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

rtsascf
I plan to stick around

Also guys this will help a lot...UPS site is showing shipping info if you input your phone number in the shipping by refrence number.  I just tried, I got email that mine shipped late last nite ...but on UPS site shows "order processed ready for UPS", so it hasnt even been picked up it which sux ... well at least I can monitor from UPS site.

 

Lets see what others find on UPS.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I plan to stick around
Price match means you pay 279 up front but still pay the remaining balance of the 1050$ over 24 months. Great dealing you're staying for 24 months.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Samina
I plan to stick around

I know how price matching works, but I would rather pay less up front, keep the same plan I have and I know I'll have a higher device balance for my contract but that still goes down every month so it's still a win for me.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Samina
I plan to stick around

Actually, I'm wrong, they actually gave me a 290$ credit on my account so the device balance would be the same if I were to buy it at 560...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Haha! Just use the method u provided to track my note7, and it's (on vehicle for delivery today)

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

IMHERETOSTAYQc
I plan to stick around
Not sure what I need to input on the ups website. Doesn't work with just my phone number...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

rtsascf
I plan to stick around
Good stuff lucky you!

IMHERETOSTAYQc click on tracking at the top of the UPS site then click track by reference on the left side then enter your phone number in the shipping reference box.
This never worked for me on other phones, first time it did, so its hit n miss might not work for everyone

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

lundon44
I plan to stick around

@jeneric28 wrote:

anyone know where they have screen protectors in store already for the note 7?

 

Downtown Toronto??


Just grabbed my coral blue one from teh King St W (1st Canadian Place) location. They only got 3 units for walk-ins. Accessories were super limited. They had the S View Samsung case for $79.99 I think. And a Spigen kickstand black case for $39.99. Pretty expensive.

 

Wasn't expecting the 128GB card with Note7. Pleasant surprise!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jeneric28
I plan to stick around

note72.jpg

 

just picked up.. phone is awesome.. better then the s7 edge in terms of looks due to the more squared off corners.. i need to find a screen protector ASAP while i am waiting for my tempered glass one

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

nickf
I plan to stick around

@rtsascf wrote:

Also guys this will help a lot...UPS site is showing shipping info if you input your phone number in the shipping by refrence number.  I just tried, I got email that mine shipped late last nite ...but on UPS site shows "order processed ready for UPS", so it hasnt even been picked up it which sux ... well at least I can monitor from UPS site.

 

Lets see what others find on UPS.


Didn't work for me 😕

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I plan to stick around
What's the link to claim our free gift. The one I found is only for providers?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I plan to stick around
Yes indeed!😁

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

UPS tracking with my phone # not working either :'(

 

So I see people are getting the 128GB memory card, the pre-order info had said 64GB so if we get 128GB that's great!

 

P.S. I just picked up a used Z10 for $50, so won't get the full $200 trade in but net of $150 is better than $0 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@Mrnovanova wrote:
What's the link to claim our free gift. The one I found is only for providers?

http://mobilepromos.ca/

 

Listed on Page 78, Page 82.......

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

lundon44
I plan to stick around

I redeemed the Gear Fit2. But got stumped when it asked me if I wanted "Large" or "Small". Google tells me it has to do with the band length. Odd they wouldn't just have medium too lol.

 

As far as I know my wrists are average size so hoping "small" does the job.




Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@lundon44 wrote:

I redeemed the Gear Fit2. But got stumped when it asked me if I wanted "Large" or "Small". Google tells me it has to do with the band length. Odd they wouldn't just have medium too lol.

 

As far as I know my wrists are average size so hoping "small" does the job.





Small

Fits wrists 125 - 170 mm

Large

Fits wrists 155 - 210 mm

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Jayv1971
I plan to stick around

did anyone else get there device today? i called my local rogers in mississauga and they said my package should be coming in between 2-4 today so im hoping that ups does come thru with my device