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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

Very nice! i want #51 onyx black and yet no shipment info but somehow i still have hope lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
Hopefully they don't have issues with supply of the free gifts, those lucky enough to get theirs tomorrow I would submit for it ASAP. Unless they don't use a first come first serve on the promo.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @JeromeM

I dont think it will be like that but again u never know. They might push back the date knowing that Rogers still hasn't shipped out most of then and even they said the pre orders are very high. The bonuses can take a bit anyways. Shows 4-6 week wait after u submit it.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @JeromeM

I dont think it will be like that but again u never know. They might push back the date knowing that Rogers still hasn't shipped out most of then and even they said the pre orders are very high. The bonuses can take a bit anyways. Shows 4-6 week wait after u submit it.

Meowmix,

I seems can't find my pre-order receipt and proof of purchase, the pre-order receipt is it the email we received?

And the proof of purchase is it we will get when we pick up the phone?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

enigma4321
I plan to stick around
I have no doubt you'll get it by tomorrow 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

rtsascf
I plan to stick around

I placed order day after pre order launched was 185 for Black onyx was in progress for last 2 days still hasnt shipped( I have buisness account).  I called rogers store in Brampton they said they got 2 units but not under my name.  Dont know how they can ship 2 units to Brampton its one of the biggest cities in canada w 600K+ pop n they send 2 phones(i know they have 2 other stores in brampton but still).  Hope fully more arrives tomorrow or day after.  Need it by saturday as im flying out sunday morn.

 

If posters can add what device n colour, reg accout or buisness, store location and status would be helpful thx

 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around

My phone shipped. Thank you Samsung gods 🤘

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

rtsascf
I plan to stick around

10 minutes after my last post I refreshed rogers site ... and got shipped status ...like their watching me or something lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
Just got my shipment txt at 11:54pm Est, I was 87 for Black Onyx, shipping to store in Stouffville, ON.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jay00funk
I plan to stick around

Just got shipped notice! 🙂

 

Meow, since you can't check your status... It'll be shipped! I was 72 for black, seeing as you were 50 something I think it's safe to say you should have it tomorrow/Sat. Niiiice. Thanks for putting up with all of us btw 😉

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Preordered at #700+ in line.
I have a business/corporate account.
Winnipeg, MB.
Received Shipped status around 8pm central time.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
Redemption website live: http://mobilepromos.ca

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@JeromeM wrote:
Redemption website live: http://mobilepromos.ca

I have the pre-order email. But confused the proof of purchase. Which one is it? Do we got the proof of purchase yet?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around
You have to wait to get the phone. The recipt you need is the actual one you receive once doing the transaction

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Samina
I plan to stick around

Does the 200$ trade in only apply at Bestbuy? Can't seem to see it within Rogers.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around
It's at rogers too!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Samina
I plan to stick around

Can you link the promo please? 😮 Sorry, I don't wanna go back and through all the pages, lol.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Samina

It works with Rogers as well.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

When u get the upgrade done, they give u a small receipt and it shows the device and upgrade as well. Take a image of that and ur all set!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jay00funk

As i said eveyone will get the email tonight that was IN PROGRESS status!

Indeed mine came in at 12:14am as well!