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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around
I'm trading in an s3 which is worth $0 but 175 with note 7 promo. You'll get a decent value for the s5

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Creaulx

Honestly the prices may drop but depends where. Best Buy sometimes drops the price 2 months after i believe

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

@germain18_2006 wrote:

@jay00funk wrote:

I think I just broke my mouse button from hitting refrsh so much lol I'm still "In Progress". The thing I think making people fustrated is the progress status means they have the phone, it's begun the shipping proccess... Yet isn't shipped yet. That makes no sense. I picture a bunch of elves hording the phones while evily laughing as they build forts with them or something.

 

Anyone who gets theirs tomorrow... You suc*k in the I'm envious kinda way. lol High fives, though.

 

Those who did get the 'call', where are you from?


Toronto,Ontario


I was #1 for the black onyx and mine still says 'In Progress' Man Frustrated

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @biks21

 

Yeah that is a good deal

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @poetic1743

It seems the low numbers are starting to get shipping notifications. I have not received one either and i was #51 for the Note 7 Onyx black.

 

So i checked the Shipped email i got when reserved the iPhone 6S and it was sent at 11:43 PM. So it seems it might be a little later too.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

@biks21 wrote:
I'm trading in an s3 which is worth $0 but 175 with note 7 promo. You'll get a decent value for the s5

$175 for the s3, I have an s3 just laying aroung I wonder if I could trade that it and still get the promo items??

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@poetic1743 wrote:

@germain18_2006 wrote:

@jay00funk wrote:

I think I just broke my mouse button from hitting refrsh so much lol I'm still "In Progress". The thing I think making people fustrated is the progress status means they have the phone, it's begun the shipping proccess... Yet isn't shipped yet. That makes no sense. I picture a bunch of elves hording the phones while evily laughing as they build forts with them or something.

 

Anyone who gets theirs tomorrow... You suc*k in the I'm envious kinda way. lol High fives, though.

 

Those who did get the 'call', where are you from?


Toronto,Ontario


I was #1 for the black onyx and mine still says 'In Progress' Man Frustrated


You in Toronto?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

@germain18_2006 wrote:

@poetic1743 wrote:

@germain18_2006 wrote:

@jay00funk wrote:

I think I just broke my mouse button from hitting refrsh so much lol I'm still "In Progress". The thing I think making people fustrated is the progress status means they have the phone, it's begun the shipping proccess... Yet isn't shipped yet. That makes no sense. I picture a bunch of elves hording the phones while evily laughing as they build forts with them or something.

 

Anyone who gets theirs tomorrow... You suc*k in the I'm envious kinda way. lol High fives, though.

 

Those who did get the 'call', where are you from?


Toronto,Ontario


I was #1 for the black onyx and mine still says 'In Progress' Man Frustrated


You in Toronto?


Ottawa

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

@poetic1743 wrote:

@biks21 wrote:
I'm trading in an s3 which is worth $0 but 175 with note 7 promo. You'll get a decent value for the s5

$175 for the s3, I have an s3 just laying aroung I wonder if I could trade that it and still get the promo items??


My mistake, mine is actually and s3 mini...and I looked at the trade in value on the Rogers site and it said they would give me $5 lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@poetic1743 wrote:

@germain18_2006 wrote:

@poetic1743 wrote:

@germain18_2006 wrote:

@jay00funk wrote:

I think I just broke my mouse button from hitting refrsh so much lol I'm still "In Progress". The thing I think making people fustrated is the progress status means they have the phone, it's begun the shipping proccess... Yet isn't shipped yet. That makes no sense. I picture a bunch of elves hording the phones while evily laughing as they build forts with them or something.

 

Anyone who gets theirs tomorrow... You suc*k in the I'm envious kinda way. lol High fives, though.

 

Those who did get the 'call', where are you from?


Toronto,Ontario


I was #1 for the black onyx and mine still says 'In Progress' Man Frustrated


You in Toronto?


Ottawa


May be that's why. Different locations...:P

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

Mine just changed to shipped Smiley Very Happy

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @poetic1743

No sadly ur device is not on the list for the trade in.

lol its not worth much. Might as well keep it.

 

That is good! I think the system is really slow and will take an hour or more to finish them off!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

Got some drunk warehouse employees at Rogers? How does 7 & 14 silver ship before 2?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jay00funk
I plan to stick around
I'm In Brampton... I should have went with a Toronto Location. *facepalm*

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @wpd1

Once ur status changes to IN PROGRESS, the number means nothing.  Its been explained before as well. The number is only given to u once u do the reservation and in OPEN status. Once the status changes to IN PROGRESS then they start  getting them ready to ship and which ever ones that UPS takes, they take.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

I'm just having fun with this process, that's all. I know how it works.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

I know :). I checked my other reservation shipped emails while some came early during the night, some others came before midnight. So we shall see. It seems some are still getting the emails.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

It's all good.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

enigma4321
I plan to stick around
Hey meowmix. Good to see you are still here (as usual at launches haha)

I went and bought a used, fully function, decent condition blackberry z10 today for 50$. I consider the 200$ trade in value worth that! 😛

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

Welcome back! 🙂

not bad! that is pretty good 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

enigma4321
I plan to stick around
Was looking for a few days haha

Mine just shipped an hour ago. Was number 54 black btw 🙂