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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

MrFugazii
I Plan to Stick Around
Duly noted. Thanks!
Your average Android Junkie

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @MrFugazii

You are welcome!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I Plan to Stick Around

Looks like Best Buy is having a Friends and Family promo this weekend and there's deals on Samsung Accessories.

 

I might decide not to get the Note 7 and get the S7 Edge especially at that price, WOW!

 

http://www.bestbuy.ca/en-CA/category/friends-and-family/bbym-sale.aspx?icmp=footer_f1_bbym_ffsale

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hello @JeromeM

Yup that is the one i was talking about. I will wait until then to get the Wireless stand up charger for the Note 7. No point of pay full price!

 

BTW just wanted to give a bit more insight on that. Best Buy usaully does this with Samsung when they release their new phones and same with Apple. ( worked for them thats why lol)

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I Plan to Stick Around

@Meowmix

 

I came REALLY close to getting the S7E when Best Buy had the same promo last month or so ago but I didn't and been feeling sick about it since. However now they added the 128GB SD card.....sweet, and I will now be $50 less on my hardware upgrade credit 😄 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @JeromeM

That is a great deal! However make sure when u get the device, do not let them force you to get the Geek Squad protection lol. They sometimes trick u into getting the GSPT or GSM plans.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I Plan to Stick Around

@Meowmix

I'm hoping that even though I would be buying from BestBuy that I can get the Rogers Protection Plan, I know it costs $10 a month but my work pays my bill (not my phone though so that's why this is a great deal).

 

I've used it before the Rogers Protection and was happy with it.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @JeromeM

I have used the Rogers Protection plan my self and yes u still have to pay a certain price to get the device but its worth it. I am sure you are able to get it. Just tell the Mobile Specialist that you want the Rogers protection and not the Best buy one. They will try and force it on u but tell them its not their choice and its ur companies choice and u want the Rogers one. That is all!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I Plan to Stick Around

@Meowmix

 

Thanks for the tip and sorry for the slight off topic in this thread 🙂 I have used it before to go from Blackberry Z10 to Z30 to Passport, paid the $200 to get the new phones but it doesn't affect contract and way cheaper than buying outright 😄

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hello @JeromeM

Its not really off topic as u are still trying to get a Rogers service!

Exactly and i like that about the protection. Some others do not but its worth it.

 

Now hopefully on Saturday morning i am able to reserve one of those wireless stand up charging pad or buy it straight from Best Buy online! i might end up buying it online as i work saturday from 6:30am till 3pm and most likely sold out after i am done.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I Plan to Stick Around

@Meowmix

 

I'm going to stop in at BB tomorrow on my way home from work to get details, hopefully they will know how this promo will work since they just had one very similar. If the accessories are available online say as of Midnight I'll just order for store pickup I think just in case. Either way I will be there first thing when they open Saturday 😄

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @JeromeM

i do believe they start at 12:01am Saturday morning. So this means you could get them at midnight on Saturday. I will most likely do the reserve to pick up as well or just order it online. Best Buy site has always had issues and when i was working there i always heard this. Do both just in case!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

xtechx
I Plan to Stick Around

I got an email and text message at ~20:50, saying that my device shipped...

Screen Shot 2016-08-17 at 22.38.49.png

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @xtechx

Very nice!!!! Hopefully ours ships as well!

Guys remember that not everyone will ship it tonight. Some will ship out tomorrow.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I Plan to Stick Around

@xtechx wrote:

I got an email and text message at ~20:50, saying that my device shipped...

Screen Shot 2016-08-17 at 22.38.49.png


Mine # 6 shipped as well.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I Plan to Stick Around

@JeromeM wrote:

Looks like Best Buy is having a Friends and Family promo this weekend and there's deals on Samsung Accessories.

 

I might decide not to get the Note 7 and get the S7 Edge especially at that price, WOW!

 

http://www.bestbuy.ca/en-CA/category/friends-and-family/bbym-sale.aspx?icmp=footer_f1_bbym_ffsale


I'd just ordered the wireless charger and rapid wall plug yesterday from BB and it's been shipped and will arrived tomorrow.  Can I still call BB on the 20th to price match the sale price? I'd already purchased with Visa got $20discount.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I Plan to Stick Around

@germain18_2006 wrote:

@JeromeM wrote:

Looks like Best Buy is having a Friends and Family promo this weekend and there's deals on Samsung Accessories.

 

I might decide not to get the Note 7 and get the S7 Edge especially at that price, WOW!

 

http://www.bestbuy.ca/en-CA/category/friends-and-family/bbym-sale.aspx?icmp=footer_f1_bbym_ffsale


I'd just ordered the wireless charger and rapid wall plug yesterday from BB and it's been shipped and will arrived tomorrow.  Can I still call BB on the 20th to price match the sale price? I'd already purchased with Visa got $20discount.


Unfortunately I'm not sure about that one but I would certainly try. And depending on what discounts there will be you can likely always return/re-purchase at new price. But I'm no expert 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @JeromeM and @germain18_2006

They should Honor it as they have a price beat for 30 days. If a product u get changes prices or goes lower on a sale, then u get that discount and money back.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Mrnovanova
I Plan to Stick Around

Mine still shows IN PROGRESS and I was #7. Sooo not impressed right now.Smiley Mad

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

5five5
I Plan to Stick Around
I was number 40 from August 2. Two days ago it changed to number 1 but still says Open. So as far as I can tell, I will not be getting mine tomorrow. I am angry. This is the third time Rogers failed me on pre-order.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

5five5
I Plan to Stick Around
Wow. I've been at 1 since Tuesday and my status only says Open. WTH