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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @wpd1

Exactly. The site or the forums are best bet to get the info you need. The reps need to get that as well. I have spoken to a few managers but they keep saying how the reservation system and any devices on there are not their responsibility. Which is true but at least know the promos and the correct answers.

We should just save our breath, they won't change! 😞

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

Anyway, disappointing to see that many people going through life without any pride in what they do. End of my store level rant......

 

Good to see that everything is going in progress...... 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Exactly. As long as we know what we are talking about, then no need to worry as we can provide the proof on their site 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

Agreed!. Now we have to wait 3 more days to get our devices!!!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around

Do you think there would be a tempered glass for the note 7? I heard it was diffcult to find one for the S7 Edge

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @biks21

I believe there is from Samsung but i think it might be plastic one. Again it all depends on the manufactures

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
I pulled out my DTEK50 which is the new BlackBerry to compare size, it's been in the news and in every tech blog and website for the past many weeks and he had NO idea what it was at all, I mean he sells cell phones lol Maybe it's not at their store yet but it's coming, how hard is it to visit tech blogs of the industry you are working in?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@biks21 wrote:

Do you think there would be a tempered glass for the note 7? I heard it was diffcult to find one for the S7 Edge


I never use any glass protector.  Is Gorilla Glass 5 not strong enough for you? lol:P

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @JeromeM

Agreed but i do believe none of them do check websites as it seems like it has nothing to do with their job but it does. It teaches them many things.

Just like when I worked at Best Buy. One of my managers actually took his time to go on YouTube and search the prices and about the products. Since he started doing that, most of us did it.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Gorilla Glass5 may be strong but the glass screen protector will also protect the glass too!. Lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @germain18_2006

Gorilla Glass5 may be strong but the glass screen protector will also protect the glass too!. Lol

Don't Samsung claimed that their glass are scratch proofed...lol...

My note 4 still works fine without screen protector...:P

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Yeah they can claim that just like how they claim the battery will last for ours and such right lol.

Anyways since i got a case and the battery backpack i am fine

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

kavkaz
I plan to stick around
screen protector is a must. my s7e scratched badly.. most plastic screen protectors don't last. so get a few..


also here is. y favourite case

https://www.amazon.ca/gp/aw/d/B01GIUIE1C/ref=ya_st_dp_summary#immersive_view?1471384452301


best looking of the bunch. arriving tomorrow.


Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kavkaz

Very nice! might be getting it for my self!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @germain18_2006

Yeah they can claim that just like how they claim the battery will last for ours and such right lol.

Anyways since i got a case and the battery backpack i am fine

I actually won't mind to put a screen protector, but seems like it's difficult to find the tempered glass one with a curve that works.  Saw many review due to the curve, the protector will be off in a very short time.  Hope anyone here can find a good one and let us know 😄

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Thats what happened on my S7 edge. Paid over $200 on screen protectors claiming they wouldn't peel off but have.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @germain18_2006

Thats what happened on my S7 edge. Paid over $200 on screen protectors claiming they wouldn't peel off but have.

LOL...Poor you...Until I'm sure there is one won't peel off, I will just not using any. My note 4 is like that for 2 years with no issue ... but good to find one that works though:P

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
@kavkaz I have that one and Neo Hybrid, great quality!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around
Spigen cases are the best quality cases available! My note 5 looks amazing in them

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @biks21

Agreed! Spigen cases are not only the best quality they are better looking then any cases that i have had before other then the LED case lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys!

Anyone that was trying to find a official Samsung Type-C 3.3ft UCB cable , Crackberry has it for $17.95 on sale! Still on pre order.

http://ca.crackberry.com/samsung-oem-33ft-usb-type-c-cable-usb-31/5A18A24448.htm