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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Japetto
I plan to stick around
I was 54 on the list for black onyx. Checked today and I'm 34 now

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Japetto

Maybe they got a early shipment or others have cancelled. Sadly i can not see my page as its giving me a error.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

#2 for silver titanium.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

zerothree
I plan to stick around

If performing a hardware upgrade over the phone or from Rogers.com and having the device shipped to a home, does the free 64GB SD card ship along with it?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @zerothree

No it does not. Only Reservations that are made to be shipped at a Rogers Plus store or Rogers Authorized store get the bonuses which are the 64GB memory card, band or speaker.

Doing a hardware upgrade over the phone or online will not include those as u are NOT reserving the device.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

nice number!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

caarter15
I've been around

I'm number 41 for Silver Titanium. Do you expect I would get the device on launch day? Or would Samsung's pre-orders be quicker?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @caarter15

All pre orders will be the same no matter where you go. It all depends again on how many units Rogers gets and puts them towards the reservations. The Onyx Black and Blue coral has been a huge one with Rogers. Your 41 on the list so u should be getting it at launch.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
Sure to unexpected demand, some release dates for Europe and Asia have been moved out 2 to 4 weeks..... No word on North American releases.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

I could see them having issues shipping out more phones as this must of been the highest demand for the Note series unless I am wrong especially releasing it with a new color at launch.

I know for sure anyone with a low number will get it at launch but people with a higher end number (100-300) I may say might have to wait a couple of days. Again all this can happen but depends on the shipment that Rogers gets from Samsung for each color.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
Yes, Samsung Canada stated this morning that they are experiencing unprecedented demand for the Note 7 and particularly pointed out preorders for the coral blue. They also mentioned that the Note 7 should see the bump to nougat in 2-3 months. In Rogers time, that's likely 8 to 10 months, if not longer.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

Not bad. Samsung Canada made the same statement to MobileSyrup a couple days ago but the pre orders but not the dates of the updates.

Oh yeah i know lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

lundon44
I plan to stick around

Could this cause delays for people that have pre-ordered? I'm currently 13th in line for coral.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @lundon44

I dont think so but u never know. It may happen but again no one will know as no one knows how many shipments will come to Rogers

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

italianfitguy
I plan to stick around
Im #2 for coral blue

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @italianfitguy

Nice! I wanted to see the coral blue first before I got it. So if the store has it on launch day when I pick up my reservation, then I will ask them to switch it

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

mrfbaggins
I plan to stick around

Can someone help me out with this.  

 

Originally Rogers was offering either a Gear Fit 2, or speaker, but now they are only an option if you trade in a device?

 

Am I wrong, or did Rogers change the freebies on offer?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @mrfbaggins

Don't know where you are getting that from but its on their promotion site.

"For: New and existing customers

Reserve and purchase a Samsung Galaxy Note7 on select Share EverythingTM plans and get a FREE 64GB Samsung MicroSD card.1

Plus, get a FREE Samsung Level Box Pro or Gear Fit21 and a $200 bonus credit when you trade in select devices.2"

http://www.rogers.com/consumer/wireless/promotions

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

mrfbaggins
I plan to stick around

Anyone know the answers to these?

 

Does the Note 7's USB C connector support USB 3.0, or USB 3.1?

 

Also, does it support Display Port over USB C?

 

Cannot find the answers to this.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @mrfbaggins

You would need to contact Samsung Canada for that answer. I believe its 3.0. I can not find it anywhere.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

mrfbaggins
I plan to stick around
Thanks Meomix,

I've read the latest promotion, but I thought they were originally offering the gf 2, or speaker regardless of trading in a device.

I believed I'd read that when I first reserved and it's also still being reported on mobile syrup

http://mobilesyrup.com/2016/08/03/here-are-the-deals-canadian-carriers-are-offering-for-galaxy-note-...

I know Rogers can change it if they want, and I think they did 🙂

Still getting it though 🙂