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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jeneric28
I plan to stick around
ALRIGHT!!! SUCCESS!!!
so after A LONG CONVERSATION with retention Small business ... she attempted to reserve it for me... and it WORKED!

I don't know why they try and tell the customer off before they try anything...

So i got reserved i am 1 out of 1 for the note 7 Silver along with the gifts...

exciting

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jeneric28
I plan to stick around
this is what it says

Reserve the new Samsung Galaxy Note 7!
Reserve and purchase a Samsung Galaxy Note7 on select Share EverythingTM plans and get a FREE 64GB Samsung MicroSD card. Plus, get a FREE Samsung Level Box Pro or Gear Fit2.®.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Japetto
I plan to stick around
Nice. It was a little different earlier. Now they need to update their price from $359

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

64GB SD card .... Garbage
GearFit 2 ..... ok

 

What about the Gear VR?? Bell is giving a discount on the purchase of it

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @poetic1743

It might be garbage for u but the memory card is more the enough for someone that needs it lol.

As for th Gear VR, Rogers might do it but no comment yet.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Japetto

Yes they do as many will take pictures of that and try to say that's the price and cause confusion.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jeneric28

You get the free memory card and u either get the band or the speaker. Ur choice but those I believe have to be done by Samsung. I am not too sure how this will happen

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

I am hoping since the Note 5 and other Samsung phones work on Wifi Calling that this will eventually come to Note 7, that would be perfect as I live in a Rogers dead zone and miss/drop many calls at home.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @JeromeM

It will come but may take weeks or month or two. It took the S7 to get WiFi Calling now and they took down the update due to problems. The S7 was released in march.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@Meowmix

 

For sure, that's fine with me! 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

It says you get those freebies only by signing up to a 'Shared Everything' plan. Do you still get the freebies if you buy the phone outright?

My plan right now is better then getting the 'Shared Everything' plan

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Japetto wrote:
Nice. It was a little different earlier. Now they need to update their price from $359

The hack Rogers is charging $10 more on the phone than Bell.  Not a big deal but still....

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@germain18_2006 wrote:

@Japetto wrote:
Nice. It was a little different earlier. Now they need to update their price from $359

The hack Rogers is charging $10 more on the phone than Bell.  Not a big deal but still....


They probably do that because Rogers includes a SIM and Bell charges $10 for their SIM?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Germain10_2006

That is correct. They are doing it as Rogers is giving u a sim card with the phone where Bell charges u the $10 for a card upfront

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jeneric28
I plan to stick around
you can always price match... i've done it in the past...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @poetic1743

Then u are fine. That's just a statement they make for ones that are below the better plans and the everything shared plans

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@JeromeM wrote:

@germain18_2006 wrote:

@Japetto wrote:
Nice. It was a little different earlier. Now they need to update their price from $359

The hack Rogers is charging $10 more on the phone than Bell.  Not a big deal but still....


They probably do that because Rogers includes a SIM and Bell charges $10 for their SIM?


I hope so. 

And just to let everyone know, the Samsung Store in Mississauga won't have the OEM accessories until at least the 19th as they told me.  And no pre-orders.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jeneric28

Price matching isn't available anymore. Rogers took it off last year.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@germain18_2006 wrote:

@JeromeM wrote:

@germain18_2006 wrote:

@Japetto wrote:
Nice. It was a little different earlier. Now they need to update their price from $359

The hack Rogers is charging $10 more on the phone than Bell.  Not a big deal but still....


They probably do that because Rogers includes a SIM and Bell charges $10 for their SIM?


I hope so. 

And just to let everyone know, the Samsung Store in Mississauga won't have the OEM accessories until at least the 19th as they told me.  And no pre-orders.


I'm going with the Rogers "branded" Note 7 so that I can get the Wifi calling eventually as I think if you have an unlocked device it's not as easy or not possible even to get that functionality when it comes.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

That is correct. Samsung will release its OEM accessories on the day of the device release.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @JeromeM

Only Rogers branded devices especially will get the WiFi Calling first until later on but again will take weeks or months for to happen.