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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around
Will they soon have the page tell us how exactly like bell did have a link?
Rogers drive me crazy....

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

dustmills
I've been here awhile

Thanks for the responses, guys. 😄

 

Also, I just noticed that Bestbuy is offering a 128GB Evo+ SD Card as well as a the new wireless charger as a pre-order bonus. I wonder if you'd still be able to get the Samsung bonues along with that...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @dustmills

No unfortunately not. If you go to Best Buy, u only get what they offer, not what the carriers off. It's a tactic to keep u going to which ever one offers the best deal.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jeneric28
I plan to stick around
@Meowmix
i know.. but it CHANGES EVERYTIME I DO IT!! hahaha

last time they had the s7 edge on the SAME DAY... and they always want to verify my accounts... even AFTER i went through the office of the president last year.... such a HASSLE!

if it wasn't for the rate i am paying i'd leave Rogers SOO FAST!

soooo frustrating!!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

They will soon or they will give u a letter on the box when u pick up the device on what to do.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jeneric28

Lol i believe that's how it is! Every year something new lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

Hello @Meowmix I see where Rogers mentions the 64 gb card but I don't see where they state that you also get the gear fit 2 or the speaker. Can you direct me to where it states this ? Thanks.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

It will show it on the link below.
http://www.rogers.com/consumer/wireless/promotions

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around
Now come to the question for all, which one do you think it's worth to get? gear fit 2 or the speaker?^^

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

I will get the band. I have Sonos speakers, and Bose at home so no need for another one lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around
Cool. Another questions I think we want to know is where can we find those official accessories b4 we get the phone, I really like that battery back pack and the super slim transparent case.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
Great, thanks. One thing though, the "details" state that it's for reservations made from 3 August. What about us few who made reservations yesterday 2 August? I'm sure we are included but any chance we're told, sorry ?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

You might have to order them straight from Samsung or another site. Best Buy and other stores only sell Otterboxes, Casemate and other stuff. Official cases like S-View cases and LED cases are sold by Best Buy but not the battery pack.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Japetto
I plan to stick around
Rogers is giving out a 64gb sd card. Wow.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

Well I was really torn on this phone since I'm a BlackBerry Guy however, as of today you can officially download the Hub+ app on Play Store to use the BB apps on any Android so I pre-ordered the Black Note 7, I'm 94th.

 

Only this that would make me cancel is if there's a crazy deal on the S7E in the meantime.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Japetto

They have done that with another device as well. Usually they give out small gifts and memory cards too

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@germain18_2006 wrote:
Cool. Another questions I think we want to know is where can we find those official accessories b4 we get the phone, I really like that battery back pack and the super slim transparent case.

I ordered the Spigen Neo Hybrid and Thin Fit Cases from Amazon.ca last week when they had a 50% off promo, they are delivering today!!! 😮 I will at least get to see how it will fit in the hand.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Samina
I plan to stick around

Anyone else having problems reserving? I've been trying since last night and it still not working. Called in and everything and I still can't and its getting really frustrating...

 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @JeromeM

Lol i did the same thing! I even left then a comment on their post asking them how they showed off the device before Samsung showing it off lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Samina

Calling in won't do anything as they can not do the reservation for you. The system is down for me to.