cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@wpd1 wrote:
They are what I used to think of Bell 10 years ago...... Old and slow.


Cannot agree more ^^

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @germain18_2006

Give them time.. They might have a agreement with Samsung that Bell launches first... It's happened before.


That's what we are doing now...lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @ germain18_2006

Lol okay :). Rogers will put it up. They usually take a couple of days to do it unless it's with Apple, then they put it at the same time as all carriers ( Apple has made that a rule.)

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Malek777
I plan to stick around
I Think I'm gonna stick with the s7 edge, i dont see anything compelling about the note 7. Same hardware with an s pen lol I'm waiting for the Nexus , hope it doesn't disappoint like every year 😭😞

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Malek777

Many are saying the same thing that it's the same thing as the S7 Edge but with a s-pen and just a tad bigger. That's all.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
My perception of this phone is that it's an update to the Note 5, not the S7 or S7 Edge. Why anyone would be upgrading from an S7 is bewildering and very costly. There are Note people and there are phone people. This is for the Note people IMHO.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

It all depends. Everyone is different and want the new toy that is coming out. I see it as again as u said it, Note series is for the one that wanted and used the Note Devices.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

italianfitguy
I plan to stick around
I agree. Im in line for an upgrade from my note 4, this will be my 3rd note. If i had an S7, i wouldn't get a note 7.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

italianfitguy
I plan to stick around
NOTE 7 PRE ORDER IS FINALLY UP.
IM #2

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

 


@italianfitguy wrote:
NOTE 7 PRE ORDER IS FINALLY UP.
IM #2

NUMBER 6 HereSmiley Wink

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I got my reservation, a blue note 7, but no idea about the free watch or speaker. How do I find out about it?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions


@italianfitguy wrote:
I got my reservation, a blue note 7, but no idea about the free watch or speaker. How do I find out about it?

Same Blue here. I think they will have the specific page for details.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around

Silver #2 here......

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Where would I find this page?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

I'm 10 and ordered the black

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

 


@italianfitguy wrote:
Where would I find this page?

Just log onto your Rogers account and go to the wireless page, there will be a button that says device registration

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

italianfitguy
I plan to stick around
I know that, i already reserved my blue one. Im #2.

I meant the page for the free stuff. I think you have to go to samsung site for that.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions


@italianfitguy wrote:
I know that, i already reserved my blue one. Im #2.

I meant the page for the free stuff. I think you have to go to samsung site for that.

I'm asking Live Chat, hopefully they will have an answer

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Awesome, let me know what they say, thanks 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I went to samsung site and it says that bell customers have to wait till after the 19th then show proof of purchase, then they mail it. I think its the same for rogers. At least I HOPE it is.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions


@italianfitguy wrote:
I went to samsung site and it says that bell customers have to wait till after the 19th then show proof of purchase, then they mail it. I think its the same for rogers. At least I HOPE it is.

I hope so too.  Rogers Live Chat is very un-knowledgeable IMOSmiley Sad