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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @poetic1743

My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wdp1

Oh nice! I would pick the pro wireless headphones to be honest.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

They need to give away the new gear VR with it.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @poetic1743

It seems Samsung will not do that unless they surprise us!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

Rogers....ZzZzZzZzZz


@wpd1 wrote:

You can preorder with Bell now...... Hello Rogers ?


 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys!


When signing into your device reservation, you don't see a list or anything? Mine shows that they are having trouble with my account at the moment lol.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

italianfitguy
I plan to stick around
BELL is offering a free galaxy gear fit 2 with pre order of note 7. Will rogers match that offer?

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around
It still doesn't show the Note 7 😞

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

It only showed the iphone 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@italianfitguy wrote:
BELL is offering a free galaxy gear fit 2 with pre order of note 7. Will rogers match that offer?

If you look at the fine print, it seems this is a Samsung led offering not a Bell Specific one so we should be good:

 

"To redeem your gift, please visit Samsung's website from August 19 to September 2 and follow the instructions provided on the site. You will need to show proof of purchase and provide additional details. Once you have submitted your redemption, please allow 7 to 14 days for delivery"

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

lundon44
I plan to stick around

Hopefully pre-orders go up in the next day or so. But personally, would rather see something other than the Gear 2 Fit band or speaker options being offered. Even Gear VR would be more appealing to me.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around

@lundon44 wrote:

Hopefully pre-orders go up in the next day or so. But personally, would rather see something other than the Gear 2 Fit band or speaker options being offered. Even Gear VR would be more appealing to me.


Same here, I have a Garmin VivoActive Watch which has more features (for me), I guess worst case I could get the Gear Fit 2 and sell it but that's a pain.

 

At Bell the VR is being offered at $49.99 when buying the Note 7 I wonder if that's worth it or if it will be something I spend $50 on and used that first day and will collect dust.

 

I also have the ZTE Axon 7 on Pre-Order which is $529 CDN Unlocked where the Note 7 will be $549 on contract (I still have a $100 hardware balance so really Note 7 would be $649, yikes) have to figure out if it's worth it.

 

I'm kicking myself for not getting the S7 Edge when Best Buy had it for $50 last month, what an idiot I am.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

Bell offered $49.99 for the VR

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

I know, we should switch to BELL.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @lundon44

They will put them up but most likely tomorrow or Friday morning as they usually do.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

Just take a look at your competitor Rogers will you...they are up right after the release...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

Rogers is always the last 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

wpd1
I plan to stick around
They are what I used to think of Bell 10 years ago...... Old and slow.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Give them time.. They might have a agreement with Samsung that Bell launches first... It's happened before.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

poetic1743
I plan to stick around

That really sucks for Rogers customers lol

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @poetic1743

I agree but again that's what a exclusive contract does that let's them do that. We shall see.