Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

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Retired Moderator RogersAliciaG
Retired Moderator
Posts: 235

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

Hi, @wpd

 

Great news, 

The LG Vigor,the Samsung GS6, GS6 edge, GS6 edge+ and Note 5; and the LG G4 are all currently compatible.

 

Check out our VoLTE FAQ page here

 

 

Thanks, 

 

RogersAliciaG

 

Rogers Employee ShakTiburon
Rogers Employee
Posts: 992

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

Right!
That's what I was thinking...

Its part of the VoLTE feature! 🙂

Thanks @RogersAliciaG - ^__^
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I Plan to Stick Around
Posts: 311

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

hi @RogersAliciaG i have samsung galaxy s6 edge and i have volte, and its on.  5.1.1 came with video calling but when i press it nothing happens

I Plan to Stick Around
Posts: 288

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

That would explain the camera button in the phone dialer on the Note 5...... Nice going Rogers !

Retired Moderator RogersAliciaG
Retired Moderator
Posts: 235

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

@kyleh

 

I would be happy to help  Smiley Happy

 

When you make the call, are you calling another device that is VoLTE compatible ?

 

Regards,

 

RogersAliciaG

I Plan to Stick Around
Posts: 311

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

yes @RogersAliciaG iam trying to make a video call but my volte is on and nothing

Retired Moderator RogersAliciaG
Retired Moderator
Posts: 235

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

 

Okay, thanks for the update.  Smiley Happy

 

What device is the person receiving your call using?

Have you, or are you able to received a video call?

It's possible the person you are calling does not have video calling provisioned on their account.

 

Thanks,

RogersAliciaG

 

 

I Plan to Stick Around
Posts: 93

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

HI  , @RogersAliciaG what  is   video calling provisioned

I Plan to Stick Around
Posts: 93

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

hi @RogersAliciaG what is video calling provisioned

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

Hello @kh29

Video calling is similar to Facetime or Skype but a different name & different way.