The OS schedule says that the Note 5 is getting Marshmallow on May 31st, but the Note 4 is getting it on the 25th. If that is the case, how is possible that "the Note 5 will be the first Android to get Marhsmallow". Is there an error in the table?
So I sent an email to the office of the president. An office advisor called and spoke to me. Basically, he avoided answering my questions and provided general statments. Said that there isn't much Rogers can do to speed up the process or change the way updates are delivered. When I brought up that Telus and Bell were able to push out updates much quicker, he said he could not comment on that.
I am attempting to file a complaint with the CCTS. Also going to switch to another carrier ASAP. I recommend people do the same if you want to have the best experience and be up to date and secure on expensive devices you guys buy since, Rogers does not care.
Yeah, as soon as a comparable plan comes up with another carrier I will be making a switch. This has been an ongoing issue for months now with very little resolution across numerous devices. What will it take for them to take the update process seriously? A massive breach in security? Nationwide investigation? Because they don't seem to care to help or update us on these forums.