Samsung Galaxy A7 (2016) Marshmallow update

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I've Been Here Awhile
Posts: 4

Samsung Galaxy A7 (2016) Marshmallow update

Hi, 

 

I use a Samsung Galaxy A7 (2106)  (model  SM-A710F)  that I've bought in Indonesia few months ago.    Samsung confirmed that this phone will have Marshmallow update.   But as this phone is not available from Rogers,  will I get the OTA  update,  or I should manage to download it by myself through Samsung Smart Switch software ? 

 

Thank you ! 

 

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Retired Moderator RogersAsif
Retired Moderator
Posts: 700

Re: Samsung Galaxy A7 (2016) Marshmallow update

Hello @babyduck Smiley Happy

 

As the device is not carried by us, it would not receive a Rogers OS Update.

 

I have also invited our Resident Expert @Meowmix to chime in.

 

RogersAsif

I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy A7 (2016) Marshmallow update

Hello @babyduck

You will need to check Samsung SmartSwitch in order to get the update. OTA is mostly used for carriers.
I've Been Here Awhile
Posts: 4

Re: Samsung Galaxy A7 (2016) Marshmallow update

Thank you for your quick replies guys ! 

 

Here is an article confirming that Marshmallow is actually rolling out to my device in many countries !
http://www.mobipicker.com/samsung-galaxy-a7-2016-galaxy-a5-2016-receive-marshmallow-update/

I will keep you post as soon as I succeed to get it 🙂  

I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy A7 (2016) Marshmallow update

Hello @babyduck

Yes that is correct. No one said that Samsung doesn't release the updates. We just posted saying that since it's not a Rogers device, we won't know when or how the updates will come.. This is a question best suited to ask Samsung as its unlocked and provided by them.
I've Been Here Awhile
Posts: 4

Re: Samsung Galaxy A7 (2016) Marshmallow update

Got  the  OTA  update  for  Marshmallow 6.0.1 today  .... finally  Smiley Happy

I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy A7 (2016) Marshmallow update

Hello @babyduck

Glad to hear it got released!