Roger's App Says My Data Is on but I Dont Have Data

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I've Been Around
Posts: 1

Roger's App Says My Data Is on but I Dont Have Data

cant get data on my phone but on my Roger's app it says its turned on

 

 

 

***Edited Labels***

Highlighted
Moderator
Moderator
Posts: 1,037

Re: Roger's App Says My Data Is on but I Dont Have Data

Hello @curtissaunders,

 

Welcome to the Community!

 

Can you please provide a little bit more detail so we can help address your concern. Are you unable to access data on your cellphone? Do you currently have a wireless plan that includes data? What device are you using? If you have data included in your plan but you're unable to access it I'd recommend you to check and see if you've used up the data for the current bill cycle. I would also recommend you to reboot your device to see if it fixes the issue for you. Alternatively you can also reset the Network Settings.

 

Looking forward to hearing from you. 

 

 

 

 

RogersZia