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Roger data not working

Stephanwalker
I've been around

I have three line one main phone lines and two tablet data sharing lines, all of them no internet from 30 hour. Calls so many time to roger customer care. Each time stay on phone more then 2 hour. Very very bad customer service. I have reference number from customer care problem is not resolve. Please some one help me

 

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2 REPLIES 2

Re: Roger data not working

RogersCorey
Moderator
Moderator

Good afternoon @Stephanwalker,

 

Are you still experiencing difficulties with your wireless data at this time?

 

Please let us know.

 

If you require troubleshooting support, please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

~RogersCorey

Re: Roger data not working

mabeauchamp
Rogers Employee
Rogers Employee

Hi there,

 

There might be a outage in your region, it happened for us during a pretty bad thunderstorm two weeks ago in Quebec.

We suggested to our costumer to basically either turn on for few seconds the "Airplane" mode and turn it back off or restart the phone.

 

Please let me know if this helps.

 

Cheers,


Marc - Gérant adjoint en boutique Fido/Rogers des Galeries de la Capitale
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