ROGERS Network work with Unlocked Phones?

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I'm Here A Lot
Posts: 5

Re: ROGERS Network work with Unlocked Phones?

Samsung Galaxy S5 Unlocked can't connect to Rogers Network

 

Hey all

Just bought Samsung Galaxy S5 Unlocked sm-g900t model from canadacomputers. Registered to T-mobile.

Poped my sim card from my old nexus 4 in and had nothing but headaches ever since.

My nexus 4 had 3g connection to rogers.

Sim card is LTE ready.

 

Network Mode sees LTE/WCDMA/GSM and other modes. Tried all of them without any luck.

Access point is properly setup.

When trying to Registre to rogers network, it just sais unable to connect.

I don't have a data plan with rogers, could that be an issue? As someone with dissability simply have no use for data plan as im next to wifi 24/7.

Any help is highly welcome.

Retired Moderator RogersGabrielle
Retired Moderator
Posts: 271

Re: ROGERS Network work with Unlocked Phones?

Good Afternoon @Doxy,

 

Welcome to the Community Forums!

 

Just to clarify, is the data the only thing not working for you? Are you able to make calls or send a text?

 

Have you tried inserting a new SIM card to see if that is the issue?

 

@RogersGabrielle

I'm Here A Lot
Posts: 5

Re: ROGERS Network work with Unlocked Phones?

Hello 

Basicly nothing works when i insert my sim card into this new phone.

As soon as i insert my sim back into my unlocked Nexus 4, i get  3g connection, and can make calls etc.

 

 

Retired Moderator RogersGabrielle
Retired Moderator
Posts: 271

Re: ROGERS Network work with Unlocked Phones?

Good Afternoon @Doxy,

 

Did you confirm that the device has been successfully unlocked?  Have you tried using a brand new SIM card from Rogers in the device?

 

 

@RogersGabrielle

I'm Here A Lot
Posts: 5

Re: ROGERS Network work with Unlocked Phones?

I would add that if it's a brand new phone, it may be defective. I had that exact experience with a new unlocked phone I purchased on Black Friday. Signal would drop to nothing at random and it frequently displayed "SIM not found". Once I exchanged it, poof, no more problem.

 

So, I concur with the mod, it either wasn't unlocked like they said or the phone is defective. One way to check into it further is to go into the phone settings and ask it to search for a wireless network. If it can't even detect one you can probably be sure it's DOA.

I Plan to Stick Around
Posts: 10

Re: ROGERS Network work with Unlocked Phones?

I am planning to buy Elephone P9000 4G Smartphone that has followng network compaitable ; Please advise whether it will work with Rogers 4G LTE or not. I have identified Rogers Network (in Red) as follows ;

 

Connectivity: 2G, 3G HSPA+, FDD 4G/LTE

 

GSM: Band 2/3/5/8 (1900/1800/850/900MHz)

WCDMA: Band 1/2/5/8 (2100/1900/850/900MHz)

FDD-LTE: Band 1/3/7/8/20 (2100/1800/2600/900/800MHz)

TDD-LTE: Band 38/40

 

 

Where On FDD-LTE world wide:

 

Band 1: 2100 MHz 

Band 2: 1900 MHz 

Band 3: 1800 MHz 

Band 4: 1700 MHz 

Band 5: 850 MHz 

Band 7: 2600 MHz 

Band 8: 900 MHz 

Bands 12,13,14,17: 700 MHz *

Band 20: 800 MHz 

Band 28: 700 MHz 

 

* = Be aware that 700 MHz on Bands 12,13,14,17 used mostly in the US and Canada is not compatible with 700 MHz on Band 28 used or going to be used in Australia, Asia, Europe and Latin America.

I'm a Trusted Advisor
Posts: 32,015

Re: ROGERS Network work with Unlocked Phones?

Hello @sammil

From the looks of it yes it should work on LTE but u would need to test it out to make sure.
Rogers Employee lockdown2341
Rogers Employee
Posts: 357

Re: ROGERS Network work with Unlocked Phones?

The issue with using a non-Rogers device on the Rogers network is that everything may not work as it would normally. There is in fact no guarantee the phone will work on LTE, and since it is not a Rogers device there would be no obligation to really make it work either.

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I'm a Trusted Advisor
Posts: 32,015

Re: ROGERS Network work with Unlocked Phones?

Hello @locksown2341

That is understadible but again it's worth a shot. All non Rogers devices that I have used even European ones which have the same frequencies as Rogers work. You just need to change some settings your self such as the APN settings.

Again it's not guarantee but it's worth a shot.
Rogers Employee lockdown2341
Rogers Employee
Posts: 357

Re: ROGERS Network work with Unlocked Phones?

I understand completely. It certainly is worth a shot but I was just setting the expectation that it isn't guaranteed to work.