Poor Battery Life on Galaxy S4 after Kit Kat update

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I'm Here A Lot
Posts: 6

Poor Battery Life on Galaxy S4 after Kit Kat update

The Kit Kat 4.4.2 update appeared on my phone about a week ago and ever since I have noticed remarkably worse battery life. The primary user of the battery appears to be "Android OS" due to the phone being awake almost 100% of the time. Another website suggested clearing the cache, which helped for about a day. I unplugged the phone after charging it overnight at around 7:10 and by the time I got to work around 8 it was at 91%. I also remarked that the battery was warmer/hotter than usual (even when I unplugged it). 

 

Apparently this battery life/high consumption by "Android OS" is a known problem with Kit Kat (I believe the previous OS I had was Jellybean). Several posters reported a factory reset should be tried however I prefer to avoid this as I do not want to have to set up my phone/apps all over again. 

 

***Edited Labels.***

 

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Retired Moderator RogersKyleC
Retired Moderator
Posts: 224

Re: Poor Battery Life on Galaxy S4 after Kit Kat update

Is any member of the Community able to assist  with their concern?

 

RogersKyleC

I've Been Here Awhile
Posts: 2

Re: Poor Battery Life on Galaxy S4 after Kit Kat update

I wish I could give you an answer....all I can do is commiserate.  I just got the S4 in June and I have had nothing but trouble with the battery since.  To the point I can't even use it.  I am back to my old HTC.  I have taken the S4 back to the store where I was told 'too bad...sorry about your luck' (ok...I am paraphrasing a bit).  So far NOT impressed.

 

Hoping you get an answer soon!

I'm Here A Lot
Posts: 5

Re: Poor Battery Life on Galaxy S4 after Kit Kat update

My battery is unreasonably draining when it reaches fewer than 30%. It depletes fast like 1% every 5 secs. Physically little inflated.

 

What to do? Will rogers replace the battery for free or will Samsung do it for free?

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I'm a Trusted Advisor
Posts: 31,999

Re: Poor Battery Life on Galaxy S4 after Kit Kat update

Hello parashvora

Unfortunately Rogers won't replace it for free unless the device is deemed not in a working condition. You can contact Samsung but they will tell u to contact Rogers. Also please keep in mind if ur warranty has ended then no one will give u a free battery and u will need to pay and get it replaced.