PLEASE Rogers Enable WiFi Calling on Note 5

[dieselx]

The Note 5 is capable of WiFi calling and since the device is VoLTE I cannot register for Rogers One now for WiFi calling on that app. I have bad reception at home and miss calls frequently. Please look into this.

***Edited Labels***

[RogersAsif · Accepted solution]

Hello Community

Wanted to update this thread & let those who don't already know that WIFI Calling is available on Note 5. View this post here to full details.

RogersAsif

[RogersDarrell]

Hi @dieselx

We're always looking to expand our service offerings. Have you submitted this to IdeaBox?

RogersDarrell

[dieselx]

Can't. The new idea tab is greyed out. Can't post anything there

[dieselx]

@RogersDarrell

I can't post in that forum.

I call tech support and they can't do anything. This is now a major issue. I cant receive texts or calls with hardly any service in my office located downstairs. Since the Galaxy Note 5 is enabled on the Rogers network with VoLTE my device can't use Rogers One now. The Note 5 is capable of doing WiFi calling on the phone but the feature isn't enabled on the Rogers Network. Now I just renewed my contract for 2 years. The way Rogers handles things with Android I won't see this feature ever on this phone. Not impressed right now.

[RogersAliciaG]

@dieselx

I understand that you are looking to post a suggestion in out Idea Box. 

I'd like to help. 

On our Community Forums Home page,  you should see the Idea box Icon seen here: 

This will bring you to our Idea Box page. 

On this page, you shall see " New Idea".

Once you click on that link, it will give you the option to create and post an idea.

I hope this helps, If you have any further questions please let us know. 

Regards,

RogersAliciaG

[Meowmix]

Hello @RogersAliciaG & @RogersDarrell

It seems to be locked or down.. I can not even post there either as its grayed out as @dieselx said. Please fix this if possible. Thanks. 

[RogersAliciaG]

@Meowmix @dieselx

Your Ideas are important to us. 

Thank you for letting us know, I can confirm the 'New Idea' button should be working again. 

Thanks, Community! 

Regards,

RogersAliciaG

[Meowmix]

Hello @RogersAliciaG

Thank you! It works now 🙂

[Mrnovanova]

Got this message from Rogers on November 25th.

Rogers msg: Wi-Fi Calling from Rogers lets you stay connected in even more places! Send and receive calls, SMS and MMS over any Wi-Fi connection; even in basements, condos and tall buildings! Simply turn it on in your device settings to enjoy. Calls and messages over Wi-Fi will be deducted from your wireless plan. For more info, visit http://www.rogers.com/wificallingfaq.

I haven't been able to activate Wifi calling and the FAQ in the link only refers to the iPhone.

Anyone figure how to activate it on the note 5?

[RogersArthur]

Hi @Mrnovanova,

Thank you for your patience I can see you mentioned you received a Rogers message about Wi-Fi calling and now you're looking for information on activation this service on your Samsung Note 5. So far the eligible devices for Wi-Fi calling on the Rogers network are the iPhone 5c, 5s, 6, 6 Plus, 6s and 6s Plus on iOS 9. Wi-Fi calling on the Samsung Note 5 is not available as of yet. We are keeping an eye out for any communication and will update accordingly.

Thanks,
RogersArthur