Hi Hi @Meowmix
Yea but those exact customers who haven't been up to date with tech also expect all the important stuff in paper not digital 'print' to be honest.
Just saying, I can see both sides of it.
But "common sense" is not common as much as we think it is... specially in tech.
Everyone is at different levels. Not disagreeing but being a Devil's advocate here.
Guys, while I understand the message you're trying to convey from a high level, I don't necessarily agree that this is simply a " common sense " issue. Common sense to me would be to not immerse the phone in water so, don't take the phone in the water with you to take pictures. There are all kinds of people with varying levels of expertise and knowledge. Can't paint one brush across everyone, but if you're going to do that, you have to look at it from the lowesst level of understanding.
Engineering 101 - if you don't want something to go a certain way, then don't design it that way. I don't believe this was intentionally built this way, I think it was an oversight.
If putting the pen in the device backwards will cause damage, it should have been engineered to prevent this from happening. This is a preventable problem on Samsung's behalf. This is in their control. Further, the phone does not come with a manual or any other warning regarding the pen. In fact, Canadian phones ( Rogers anway ) do not include a manual on the device or in the box. Jessica Dolcourt ( CNET ) sent me a screen shot of the USA Note 5 and in the system settings, under " system", there's a " user manual " app. Seems to be absent in Canada. If the solution is to " read the manual", Samsung is doing nothing to ensure the average person can get a manual.
I know its a bit late and all, but Samsung did admit it was a bit of a design flaw and tried to fix it with a new warning on the sticker on the front of the phone. after this did not really fix things they redesigned the motherboard to permanently fix it.
To those people saying that it should be common sense, you dont really understand what common sense means. Common sense implies that nearly all people will do things the same way without debate. 50/50, 60/40, 70/30, 80/20 and even 90/10 is not common sense. if samsung went as far as to redesign their hardware then it is definately not common sense.