12-14-2017 09:26 PM
Thanks Zulkarnain
Switching from IPv4/IPv6 to IPv4 worked perfectly!
My only question is how does this affect other functions or that the APN protocol is not set at IPv6?
Thanks
Charlie
12-15-2017 09:05 PM
Hi @ccbel,
Welcome to the Community Forums, and thanks for reaching out!
I'm glad to hear you were able to solve your issue with a visit to the forums. Your question is a tough one to answer, to be honest. There are varying opinions on the pros and cons of disabling IPv6. While you shouldn't notice any major change of function, down the road, as more sites become IPv6 only, you may have issues connecting.
I hope this helps!
RogersShaun
01-03-2018 01:34 PM
01-03-2018 01:36 PM
01-03-2018 01:39 PM
02-02-2018 11:55 PM
hello, i have problem to run RIng door bell live view with new LG G5 phone data network but has no problem with wifi? does anyone know how to fix the problem?
@jvetro wrote:I believe it is an issue with the Ring Application on Android running Nougat or Oreo. I have reached out to them and they say they are working on a fix.
02-03-2018 11:25 PM
I have tried to add a new APN wtih APN protocol iPV4 but the phone will not connect to data network? Please help to resolve the live view for Ring doorbell pro with LG G5 phone!
02-03-2018 11:36 PM
Hello @CME928,
Welcome to the Community Forums and thanks for reaching out.
I know how upsetting it can be when things aren't working as they should. Was the app working for you on a previous device? I see that @gkou reached out to Ring directly, perhaps they can share any updates here?
Keep us posted!
RogersShaun
02-04-2018 12:19 AM
I have able to use the new add APN (with APN protocol iPV4 Only) by changing the APN type to default+mms+dun but still cannot live view on Ring door bell pro without turning on the wifi....?
02-05-2018 09:59 AM
I've given up. Simply doesn't work on Pixel XL.