Nexus 6P and Nexus 5X on Rogers?

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I'm a Trusted Advisor
Posts: 31,984

Re: Nexus 6P and Nexus 5X on Rogers?

Hello @alevasse

When I insert a different sim card into my buddies Nexus 6 which he bought from Rogers it works. They all fail to know Nexus devices are truly unlocked.
I Plan to Stick Around
Posts: 14

Re: Nexus 6P and Nexus 5X on Rogers?

Not knowing the product you sell and charging people 50$ to unlock something that is already unlocked is unacceptable. That's the point...
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I'm a Trusted Advisor
Posts: 31,984

Re: Nexus 6P and Nexus 5X on Rogers?

Hello @alevasse

I agree with you. I was at a Rogers store a couple weeks back and i noticed a rep was saying the same thing to a customer. I interfered and told the rep & the customer all Nexus devices are factory unlocked. The rep looked at me mad but i noticed his manager pulled him aside & told him that its true and that next time just let the customer know.

They need to train the reps more.