My goodness,takes a long time to get in here,anywayI got a new cell phone from Rogers,but when my wife sends me a message,it takes about 3 hours before it shows up on my phone.My son mentioned to turn off the wi-fi,but then I got nothing.So now I have turned on Rogers data and that seems to work better.Is this a common problem if I turn on the wi-fi again?
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Thank you for posting your concern in the Community. Typically, text messages are received instantaneously.
If you have to turn the data on to receive that message could be an MMS. The data must be on for the MMS to work. Do you need to wait that long for both SMS (text) & MMS (photos/videos)? If the simple text message is over 160 characters, it may get converted into MMS before being sent.
We'd need additional info to diagnose this; please answer the following:
Please keep us posted
My wife has the Samsung and we picked up the pixel6.
One more time.
My son tells us if Rogers data is not on,messages don't work properly.
I am to used to Telus as I have always had my cell phone with them and never needed data on.
On the upside my old mobile stick still works great,but I don't think I need that anymore as my wife also picked up the tablet with the chip in it.Only tried it once so far,but seems to work good.
If you're using the Android Messages App then I would recommend turning data on as it is a similar service to that of iMessage.
If you disable data, then the app will first attempt to send the message via data and only after failing will it then shift gears and attempt to send it via SMS. This is most likely the reason for the delay you're experiencing.
it sounds like you are using RCS messaging, we might need a little more info about this to help you solve it. why is data off in the first place? you either need cellular data or wifi to use RCS messaging. can u confirm you have this? if not, just disable it and use standard text messaging which is referred to as SMS, it can be done in the settings.