I don't think Rogers cares much about Android users, the iPhone marketshare in Canada is much larger. Also, Google doesn't put as much pressure on carriers as Apple does - and Apple can get away with it due to their user install base. That's my theory.
I've given up on trying to get voicemail from Rogers, and instead use a service called YouMail. You pay them a small fee (or use their free service), and forward your calls to their number (they have local numbers across Canada). When you don't pick up, it routes the call to their system which handles your voicemail.
Then on your phone you can use their app (which is admittedly kind of gross) or a 3rd party one called Better YouMail, which allows for direct integration into the Android call log. If Rogers decided to implement a visual voicemail service, and charge for it, I'd gladly pay. But instead I am forced to pay a 3rd party compnay, plus the fee for the call forwarding service.
Current market share in Canada - Apple 38.3%, Google Android of any version, 50.5%, and others like Blackberry and Windows is 11.2%
Apple and Samsung are about equal.
The challenge for android users is that the layout of apps for core services like email, calendar, text, phone, etc varies from company to company and feature sets are not standardized across providers, whereas with Apple, providers have no choice - Apple dictates what runs on their phones and how.
So we Android users, work around the limitations caused by that sector and lack of consistency by the providers. As long as Android allows manufacturers to customize the feature set, and then providers can customize it further, we will be doing work arounds.
No fun, but the reality. But don't let the Apple users' and the ads fool you - they are a major player for sure, but don't hold majority share, or even close to it, but they have managed to hold their ground and keep their apps, OS, and feature sets standardized and force one model on providers, so the consumer gets a predictable experience across their product line.
It is the same issue we run into with PC's and laptops and tablets, that feature sets, individualized apps for core features vary all over the place depending upon what brand name device you buy.
Blackberry used to impose the same model, but when they moved to Android, they dropped the strict standards and configurations. Windows phones are all over the map too.
Ahh, technology - we used to have standardization when it was simpler - all TV's worked the same, all cable worked the same, our radios all worked the same, our phones all worked the same. Now that our devices, all that I just mentioned, are mini computers with multiple feature sets built in depending upon the producer, it is like, so how do I program my new VCR?
Can any of the mods here take this feedback up with relevant Rogers team(s) as a feature request?
Is there a page that we customers can suggest /request features to Rogers like many others companies have for their products and services?
Sadly no Canadian carrier supports this feature even though it has been nearly two years since native support was introduced in Android. Here is an opportunity for Rogers to be the first.
Maybe this will get Rogers attention! Competition is always good! 😉
Telus now offers Android visual voicemail for Google Pixel, Nexus 5X and Nexus 6P