LG V30

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I Plan to Stick Around
Posts: 10

Re: LG V30

curious if you are on a residential or business plan with the phone....they have told me not available on business accounts.

I Plan to Stick Around
Posts: 15

Re: LG V30

I am a residential customer. Sounds like Rogers has very limited stock of the V30 and no stores have or will have stock. Too bad it is an amazing phone.
I'm a Trusted Advisor
Posts: 31,836

Re: LG V30

Hey guys!

I got some news. Indeed they have limited stock. However they will be getting more from LG. Bell is in the same situation.
I Plan to Stick Around
Posts: 15

Re: LG V30

Another good thing about the phone is it ships unlocked direct from LG 😎
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I Plan to Stick Around
Posts: 8

Re: LG V30

Screen issues

 

Has anyone heard any official statements regarding the multiple reports of banding and lighting issues with the Oled screen? I have had to exchange two phones already, the third is coming tomorrow. My wife got one at the same time and her screen is perfect.

I'm getting a little discouraged! Though I know there are some out there with flawless screens out there, so I'm playing the lottery on it.

I'm a Trusted Advisor
Posts: 31,836

Re: LG V30

Hello @tyson_kad

Apple is having screen issues on their OLED displays including the Pixel 2 XL from Google.

It seems to a OLED display issue and not the device.
I Plan to Stick Around
Posts: 8

Re: LG V30

Right, the issue is with the panels, however it is wide spread and inconsistent. Comparing my device side by side with my wife's, hers did not have a single imperfection, where as the two I've had were very blotchy with inconsistent brightness.

My question is if LG or Rogers have publicly addressed these issues.
I'm a Trusted Advisor
Posts: 31,836

Re: LG V30

Hello @tyson_kad

To be honest this is something LG should be taking care of. Rogers all can do is exchange the unit with another one. Rogers as i am aware of doesnt know any of this as many havent reported it.

Have you contacted LG Canada?
I Plan to Stick Around
Posts: 8

Re: LG V30

I haven't contacted LG Canada yet, but I will do so for sure. Rogers has been very accommodating in trying to make it right for customers. There is a reddit thread with many reports or defective screens, and it seems Rogers is doing a great job with exchanges.
I'm a Trusted Advisor
Posts: 31,836

Re: LG V30

Hello @tyson_kad

Glad to see Rogers is assisting others with this issue.
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