LG G6 Questions / Reservation numbers!

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I'm a Trusted Advisor
Posts: 32,015

LG G6 Questions / Reservation numbers!

Hey everyone!!

Once again its the time of the year that LG Announced their new flagship called the LG G6. It's a 5,7 inch almost bezeless display with water resistant feature and SD card feature!! More features are included! I am happy to announce that Rogers will be doing the reservation and pre orders starting tomorrow March 15th and device should be release on April 7th globally. 


1). Once Rogers has announce when they will add the LG G6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; LG G6 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

5). Also now Rogers will charge the device price in store when doing a upgrade like they do when  a new activation happens. The only thing that will be billed on your on your next month's invoice is if u have a Flextab and the $20 connection fee. The device substity pricing is to be paid in store when  doing good the upgrade. This changed 1-2 months ago. So please remember that. 

 

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy

 

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Moderator
Moderator
Posts: 2,042

Re: LG G6 Questions / Reservation numbers!

Hey @Meowmix,

 

Thanks for carrying on this Reservation Thread tradition.

We appreciate your contribution Smiley Wink

 

I am looking forward to this device myself.

I am therefore curious as whether it will be popular with other Community users, as well.

 

RogersMaude

 

 

I'm a Trusted Advisor
Posts: 32,015

Re: LG G6 Questions / Reservation numbers!

Hello @RogersMaude

No need to thank me! Always going to be here doing it!

Agreed! I think many want to see the other options (LG V20, S8 ( Samsung)). I also noticed that LG removed the removable battery and also DAC ( Sound that V20 has). Also a lower processor compared. We shall see.

I'm glad to see the 5'7 inch nearly bezeless screen and also the design looks better then before!.

I know a few people that will be getting this for sure!
I Plan to Stick Around
Posts: 52

Re: LG G6 Questions / Reservation numbers!

Pre order still hasn't gone live...
I'm a Trusted Advisor
Posts: 32,015

Re: LG G6 Questions / Reservation numbers!

Hello @RNEric

Rogers usually opens the up though out the day. So it can be between now and night.
I'm a Trusted Advisor
Posts: 32,015

Re: LG G6 Questions / Reservation numbers!

Hey guys!

It seems the pre order / reservation date as per Telus is March 26th. Seems to me that that's the date for all carriers as they follow the same date unless otherwise.

I will keep u posted if anything changes!
I Plan to Stick Around
Posts: 29

Re: LG G6 Questions / Reservation numbers!

Will the Rogers G6 have wireless charging? Based on the US specs the models going to the States do have wireless charging... This is an important feature to me... Thanks!
I'm a Trusted Advisor
Posts: 32,015

Re: LG G6 Questions / Reservation numbers!

Hello @Andre_Avigdor

From the LG reps I have spoken to and many that saw the device upfront did state we will be getting the wireless charging option as well!. 🙂
I've Been Around
Posts: 1

Re: LG G6 Questions / Reservation numbers!

Is the phone available formpre-order yet?
I'm a Trusted Advisor
Posts: 32,015

Re: LG G6 Questions / Reservation numbers!

Hello @adokis

March 26th is the date Telus and Bell is doing there's. I believe the same date is for Rogers